Receptionist (Temporary Full-Time – Maternity Leave Coverage Until March 2027)

hr pro; Hamilton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Amazon is seeking an Onsite Medical Representative to join the Workplace Health & Safety team on site. You will provide first aid, guide associates on injuries or illnesses, and support safety operations daily.

You must hold CPR/AED and standard first aid certifications, have a high school diploma, and be able to work flexible days/nights weekends. You will maintain care records, coordinate workers’ compensation processes, and collaborate with site leadership.

Qualifications

• High school or equivalent diploma
• Valid card evidencing successful completion of a first aid, CPR, and AED course from a recognized provider
• Knowledge of Microsoft Office products and applications
• Ontario-specific requirements: valid WSIB first aid with CPR/AED and possible nursing licensure or PCP certification

Responsibilities

• Provide first aid support and referrals to outside medical providers as necessary
• Minimize the AA risk of injury through awareness, education, and proactive engagement
• Maintain all records of care provided to AAs
• Coordinate and maintain workers' compensation and return to work programs for AAs with work-related injuries
• Provide daily activity logs and end of shift reports
• Engage with AAs and leadership on the floor to coach on at-risk work habits
• Maintain a clean working environment and ensure medical supply inventory
• Participate in training to facilitate first aid, CPR and AED certifications
• Maintain all first aid, CPR, AED credentials
• Work flexible shifts (days/nights/holidays/weekends)
• Assist with random saliva drug testing protocols
• Maintain effective care delivery in emergencies and assist emergency response at the site

Skills

First aid

CPR

AED

Microsoft Office

OSHA regulations

Education

Ontario High School Diploma

WSIB First Aid/CPR/AED certification

Provincial PCP Certification

RN/RPN licensing

Tools

Microsoft Office

Job description

Onsite Medical Representative (OMR)

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and occasionally the Wellness Specialist (WS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.

As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.

The OMR will function as a part of the larger team onsite, assisting with all first aid needs and supporting safety operations as needed.

Responsibilities

• Provide first aid support and make referrals to outside medical providers as necessary.


• Minimize the AA risk of injury through awareness, education, and proactive engagement.


• Maintain all records of care provided to AAs.


• Coordinate and maintain the workers' compensation and return to work programs for AAs with work-related injuries.


• Provide daily activity logs and end of shift reports.


• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.


• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.


• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.


• Maintain all first aid, CPR, AED credentials.


• Work flexible shifts which could include days, nights, holidays, and/or weekends.


• Assist with random saliva drug testing protocols.


• Maintain effective care delivery in emergencies and assist emergency response at the site.

Additional Job Elements

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.


• Stand/walk for up to 12 hours during shifts.


• Work in an environment where the noise level varies.


• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).


• Continuously climb and descend stairs (applies to sites with stairs).

Ontario Tag Line

Amazon is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Basic Qualifications

• High school or equivalent diploma


• CPR course


• Valid card evidencing successful completion of a first aid, CPR, and AED course from the American Heart Association or American Red Cross, or willingness to obtain it within four weeks of employment


• Knowledge of Microsoft Office products and applications


• Ontario:




• High School or equivalent diploma; AND


• Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority; AND


• Must have one of the following:




• Valid Provincial Primary Care Paramedic (PCP) Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators; OR


• Registered Practical Nurse (RPN) or Registered Nurse (RN) from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health.

Preferred Qualifications

• Experience with workers' compensation


• Experience and certification in teaching first-aid, CPR and AED


• Job experience as a Military Medic (Canadian Armed Forces)


• Certified to teach first aid, CPR, and AED training from the Canadian Red Cross


• Proficient in Microsoft Office


• Experience with an industrial wellness program


• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics


• Demonstrated work experience with OSHA regulations and Workers Compensation


• Proficient in digital recordkeeping

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.