Receptionist (Part Time 4 Days a Week)

Revera; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A senior living company in Kelowna is seeking a part-time Receptionist to serve as the front-line ambassador of the Resort. The position involves welcoming residents and guests, managing front-desk operations, and providing administrative support. Ideal candidates will have effective communication skills and be proficient in MS Office. The role offers a competitive benefits package and the opportunity to make a meaningful difference in seniors' lives. The hourly wage is $18.70, and candidates will work four days a week, including weekends.

Benefits

Competitive Benefits Package

Supportive work environment

Complimentary meal during shifts

Opportunities for professional growth

Chance to make a meaningful difference

Qualifications

• Must effectively communicate verbally and in writing.
• Able to perform the duties of the position mentally and physically.
• Must be tactful, friendly, and patient with residents.

Responsibilities

• Welcome residents and guests, directing calls professionally.
• Maintain front-desk operations and security monitoring.
• Ensure confidentiality and high standards of conduct.
• Assist with administrative functions like filing and correspondence.
• Respond to emergency alarms and communicate incidents to management.

Skills

Effective communication skills

Proficient in MS Office

Basic accounting knowledge

Good organizational and multi-tasking skills

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Cogir Real Estate proudly manages the Regency Retirement Resorts in British Columbia

We are thrilled to introduce Regency Lakeshore Place Retirement Resort, located in beautiful Kelowna in the heart of Glenmore! This community setting provides a welcoming, dynamic environment that makes it an exciting place to work, live, and thrive. Be a part of this incredible opportunity to grow with us and contribute to creating a top-tier experience.

Join Our Team as a Receptionist at Lakeshore Place Retirement Resort!

Location

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site at Kelowna.

Job Description

The Receptionist serves as the front-line ambassador of the Resort, welcoming and connecting with residents, guests, and the public while acting as the central hub of information and providing administrative and operational support to the General Manager and department heads.

Key Responsibilities

• Serves as the first point of contact for residents, guests, and callers; answers and directs phone calls and messages in a professional and timely manner.

• Maintains front-desk operations, including visitor sign-in, security monitoring, mail handling, and resident/guest meal or suite bookings with payment processing.

• Upholds confidentiality, professionalism, and a high standard of personal conduct while demonstrating respect for residents’ dignity and individuality.

• Supports administrative functions such as typing, filing, record maintenance, correspondence distribution, and updating resident rosters and communication logs.

• Assists with tours and suite showings in the absence of the General Manager or Marketing Representative and relays relevant information to the marketing team.

• Responds to resident emergency alarms, assesses situations, contacts emergency services when required, and acts as Fire Captain during alarms or fire events.

• Records and communicates daily incidents, complaints, and operational updates to management and department heads to ensure continuity of information.

• Provides general support across departments, including liaising with Concierge, assisting with new employee orientation, and performing other duties as assigned.

Top Perks and Benefits

• Competitive Benefits Package.

• A supportive and collaborative work environment.

• Complimentary meal provided during shifts.

• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).

• The chance to make a meaningful difference in the lives of seniors.

• Opportunity to transition into a regular role within the organization based on performance and business needs.

Education and Experience

• Effective communication skills

• Proficient in MS Office

• Basic accounting knowledge

• Good organizational and multi-tasking skills

Skills for Success

• Able to communicate effectively both verbally and in writing.

• Mentally and physically able to perform the duties and responsibilities of the position.

• Able to plan, organize and direct people and functions.

• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.

Position Type

• Part-time position scheduled 4 days per week including weekends.

Hourly Wage

$18.70

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.