Receptionist / Office Clerk (12 month Contract)

Umbrella Family and Child Centres of Hamilton; Hamilton; On-site; CAD 44,000 - 48,000; Full time

Job summary

A community-focused organization in Hamilton is seeking a Temporary Receptionist & Office Clerk to support office functions and activities. You will play a key role in maintaining a welcoming environment, managing phone communications, and providing administrative support. Ideal candidates should possess a post-secondary education in office administration and have strong organizational and communication skills. This position offers a starting salary of $44,000-48,000 per year and includes various benefits.

Benefits

Extended health care and dental benefits

Employee Assistance Program

Generous vacation allotments

Qualifications

• 1-3 years of office and/or clerical experience.
• Polished oral and written communication skills.
• Satisfactory Vulnerable Sector Criminal Reference Check.

Responsibilities

• Maintain a safe and clean environment at Head office.
• Monitor phone lines, voicemails, and email inboxes.
• Input data into company databases as required.
• Provide general administrative and clerical support.

Skills

Organizational skills

Communication skills

Customer service

Problem solving

Multitasking

Education

Post-secondary degree/diploma in office administration, business, or related field

Tools

MS Office Suite (Outlook, Excel, Word, PowerPoint)

Childcare management software

Job description

Empathy, care, professionalism, and a commitment to meaningful service are central to every role at Umbrella Family. As a Temporary Receptionist & Office Clerk, you’ll be part of a team that values connection, collaboration, and a welcoming environment for families, staff, and visitors.

For over 35 years, Umbrella Family has been a trusted presence in the Hamilton community. Our administrative and childcare teams work hand-in-hand to support our centres, and you’ll be surrounded by experienced, positive professionals who are passionate about the work they do. We provide ongoing support and opportunities to learn and grow—because every role contributes to our shared success.

Joining Umbrella Family means stepping into a position where your organizational skills, communication, and friendly, reliable presence make a real difference. You’ll play an important part in ensuring smooth daily operations and creating a positive first impression for all who walk through our doors.

Umbrella Family is more than a workplace—it’s a community where people feel valued, supported, and truly part of something meaningful.

Who are we Looking For?

We are looking for a Temporary Receptionist & Office Clerk

Position start date: December 15, 2025

Position end date: December 30, 2026

Starting Salary Range: $44,000-48,000/year, prorated to the length of the contract

Umbrella Family and Child Centres of Hamilton is currently recruiting for a Temporary Receptionist & Office Clerk. A true office support, this position plays an integral role supporting a wide variety of Head office functions and activities.

Reporting to the Senior Manager of Finance, the Receptionist & Office Clerk will:

• Maintain a welcome, safe and clean environment at our Head office for employees and guests.
• Monitor our external phone lines, voicemails, shared office calendars and general email inboxes.
• Coordinate mail and deliveries.
• Input data into company databases and systems as required.
• Handle inquiries from families, staff and supervisors.
• Provide general administrative, purchasing and clerical support.
• Coordinate office and kitchen inventory and supplies.
• Coordinate permits, access cards, waitlist and provide additional support to Programs team.

You might be the perfect fit for this position if you have:

• Post-secondary degree/diploma in office administration, business, or a related field of study.
• 1-3 years of office and/or clerical experience.
• Knowledge of MS Office Suite is required, particularly Outlook, Excel, Word, and PowerPoint.
• Experience using childcare management software is an asset.
• Polished oral and written communication skills to interact effectively with internal and external contacts.
• Demonstrated skills in problem solving, troubleshooting and customer service.
• Ability to work both independently and as a member of a team to achieve outcomes.
• Demonstrated ability to multitask and meet deadlines in a dynamic and fast-paced environment.
• Satisfactory Vulnerable Sector Criminal Reference Check and Health Assessment.

Why work for Us?

Benefits to Working for Umbrella Family and Child Centres:

• Extended health care and dental benefits
• Employee Assistance Program
• Robust retirement savings program featuring employer matching
• Generous vacation allotments
• Employees with children get priority on childcare waiting list
• Working in a fun, collaborative and positive environment with top professionals

Commitment to Accessibility

We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodations during the hiring process.

Recruitment Process Disclosure

This organization does not use artificial intelligence (AI) systems or automated decision‑making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers.

This job posting is for an existing vacancy within the organization.