Receptionist (Full-time) - The Waterford

Mashreq Bank; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prestigious establishment is seeking a friendly and organized Receptionist to join its team. As the first point of contact, the Receptionist will provide exceptional service while managing all front-desk responsibilities. Ideal candidates will have strong communication skills, customer service experience, and proficiency in Microsoft Office. This role offers competitive pay and opportunities for professional growth.

Benefits

Health, dental, and vision insurance

Paid time off

Career growth opportunities

Supportive work environment

Qualifications

• 1–3 years of experience in a front desk or customer service role, preferably within a residential or hospitality environment.
• Proven experience in a receptionist or administrative support role.
• Proficiency in handling multi-line phone systems.

Responsibilities

• Greet and welcome guests, residents, and visitors with warmth and professionalism.
• Answer, screen, and forward incoming calls using a multi-line phone system.
• Maintain a tidy and organized front desk and reception area.

Skills

Communication skills

Customer service skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Summary

The Elite Job is seeking a friendly, professional, and organized Receptionist to join the team at The Waterford, a prestigious establishment known for its exceptional service and welcoming atmosphere. As the first point of contact for guests, visitors, and staff, the Receptionist plays a critical role in delivering outstanding front-desk service while maintaining a high standard of confidentiality and professionalism. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-facing environment.

Key Responsibilities

• Greet and welcome guests, residents, and visitors with warmth and professionalism.

• Answer, screen, and forward incoming calls using a multi-line phone system.

• Maintain a tidy and organized front desk and reception area.

• Manage incoming and outgoing mail and packages.

• Schedule appointments, coordinate meeting room bookings, and maintain visitor logs.

• Provide accurate information in-person, via phone, or email regarding the facility and its services.

• Assist with administrative duties including filing, data entry, and document handling.

• Ensure compliance with building security procedures, including guest check-in and access control.

• Support various departments with clerical tasks as needed.

Required Skills and Qualifications

• High school diploma or equivalent.

• Proven experience in a receptionist, front desk, or administrative support role.

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Professional appearance and demeanor.

• Ability to multitask and remain calm under pressure.

• Strong attention to detail and organizational abilities.

Experience

• 1–3 years of experience in a front desk or customer service role, preferably within a residential, hospitality, or corporate environment.

• Experience handling multi-line phone systems and scheduling tools is highly desirable.

Working Hours

• Full-time position, 40 hours per week.

• Shift coverage may include weekdays, occasional weekends, or public holidays depending on operational needs.

• Shifts typically range between 8:00 AM and 6:00 PM, with some flexibility required.

Knowledge, Skills, and Abilities

• Knowledge of office and administrative procedures.

• Ability to handle sensitive and confidential information with discretion.

• Strong problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Customer-centric attitude with a proactive mindset.

Benefits

• Competitive hourly wage/salary package.

• Health, dental, and vision insurance (eligible after probation).

• Paid time off and holiday pay.

• Opportunities for career growth within The Elite Job network.

• Supportive and inclusive work environment.

• Employee recognition and wellness programs.

Why Join Us

Joining The Elite Job at The Waterford means becoming part of a team that values excellence, courtesy, and professionalism. We take pride in creating a positive experience for everyone who enters our facility—from our valued residents and guests to our dedicated employees. If you are passionate about providing exceptional service and being the face of a respected organization, we invite you to bring your talent and energy to our team.

How to Apply

Interested candidates should submit their updated resume and a brief cover letter detailing their relevant experience to us with the subject line: Receptionist – The Waterford.

Applications will be reviewed on a rolling basis. Early applications are encouraged. Only shortlisted candidates will be contacted.