Receptionist Full Time

Art of Sauna and Spa; Burnaby; On-site; Full time

Job summary

Art of Sauna and Spa is seeking a Front Desk staff member to create a calming atmosphere and provide excellent customer service. Responsibilities include greeting visitors, scheduling appointments, and promoting services. Ideal candidates will have spa experience and strong communication skills.

Benefits

Eligible for gratuity percentage

Staff discounts on services and retail products

Qualifications

• At least 1 year of experience at a spa or salon.
• Ability to work a variety of shifts, including evenings and weekends.

Responsibilities

• Greeting visitors and catering to their special requests.
• Booking and scheduling appointments efficiently.
• Maintaining a professional presence at the front desk.

Skills

Communication

Customer Service

Tools

Excel

Word

Job description

We are looking for a personable, self-motivated, and reliable individual to host and maintain an atmosphere of calmness and relaxation at our center. Our Front Desk staff is the face of Art of Sauna and is responsible for:

1. Greeting visitors and employees courteously and catering to their special requests, needs, and complaints.
2. Booking and scheduling appointments efficiently and fairly.
3. Providing guests with facility information and recommendations if needed.
4. Maintaining a professional presence at the front desk, answering the phone, and coordinating appointments.
5. Utilizing effective communication skills to promote the Spa's services and products.
6. Handling multi-line phone systems and answering emails daily.

Requirements:

1. At least 1 year of experience at a spa or salon.
2. Proficient in Excel and Word.
3. Refined verbal and written communication skills.
4. Ability to work a variety of shifts, including evenings and weekends.
5. Ability to handle situations with minimal supervision.

Why work for Art of Sauna:

1. Eligible for gratuity percentage.
2. Starting at $17/hr with potential for performance and longevity raises.
3. Staff discounts on services and retail products.

Company Description:

At Art of Sauna, we strive to create the ultimate environment for connecting your body and mind through:

• Eight different traditions of relaxation spanning cultures from the North and South of Europe to the Middle East.
• Beautiful saunas and steam rooms to warm up your body and prepare it for massage and SPA treatments that provide pain and stress relief, helping you relax and restore peace of mind.
• The combination of heat and body treatments is the secret to ultimate relaxation and a feeling of lightness in your body that you have never experienced before.