Receptionist - Casual - Halifax/Bedford/Dartmouth

Northwood; Halifax; On-site; CAD 23,000 - 30,000; Part time

Job summary

Northwood is seeking a Casual Receptionist to join our Atlantic Canada operations. The role involves greeting residents and visitors, handling switchboard duties, and providing clerical support across departments in a fast-paced setting.

Qualifications include Grade 12 or equivalent with a secretarial/clerical certificate, 1–2 years of office experience, and proficiency with Word, Excel, Outlook, and PowerPoint. Shifts vary up to 12 hours, with immediate start.

Qualifications

• Grade 12 or equivalent with secretarial/clerical training.
• One to two years of office administration experience preferred.
• Strong keyboarding and PC skills with Word, Excel, Outlook and PowerPoint.

Responsibilities

• Answer and direct all switchboard calls courteously.
• Attend resident and visitor requests and inquiries politely.
• Operate pager and walkie-talkie during emergencies as required.
• Handle fire alarms and emergency procedures.
• Record events in the shift logbook.
• Announce information over public address as per Northwood procedures.
• Process Northwoodcare mail and courier items.
• Provide clerical support to other departments as needed.
• Respond to Roam Alert/Wanderguard elopement systems per procedures.
• Perform other duties as assigned by the Manager, Reception.

Skills

Keyboarding

Telephone skills

Customer service

Independent work

Calm under pressure

Education

Grade 12 or equivalent

Secretarial/Clerical certificate

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Make an Impact. Be Inspired. Join Northwood!

Are you looking for a career where you can make a real impact? At Northwood, care is at the heart of everything we do-but we're also about community, innovation, and creating meaningful connections.

As Atlantic Canada's largest not-for-profit continuing care organization, we are a dynamic team of change makers, problem-solvers, and compassionate professionals who believe in the power of connection.

When you join Northwood, you become part of a forward-thinking, inclusive workplace where your ideas are valued, your growth is supported, and your work truly matters. Whether you're starting your career or looking for a meaningful next step, you'll find a place to thrive here.

We're committed to diversity, inclusion, and fostering a workplace where everyone feels valued and empowered. We recognize that every candidate brings unique strengths, and we strive to create an equitable hiring experience for all. If you require accommodations at any stage of the application, interview, or selection process, please let us know-we're here to support you.

Ready to love what you do? Join Northwood and be part of something bigger!

We are currently accepting applications for a Casual Receptionist (Various Locations) to join our team!

Qualifications:

• Grade 12 or equivalent and Secretarial/Clerical certificate.
• One to two years' office administration experience.
• Must have excellent keyboarding skills with proven ability to work in a PC environment that includes Microsoft Word, Excel, Outlook and Power Point.
• Excellent telephone and customer service skills.
• The ability to deal effectively and positively with the public and to react in a controlled manner during emergency and other situations.
• Must be capable of working independently and be able to remain calm when dealing with stressful situations.

Responsibilities:

• Answers and directs all switchboard calls in a courteous manner.
• Answers and directs resident and visitor requests and inquiries in a courteous manner.
• Operates pager and walkie-talkie system during emergency and other situations as required.
• Performs necessary procedures during fire alarms and other emergency situations.
• Manages emergency help calls for residents and monitors immediate response.
• Records all important events and happenings that occur during the shift in the log book provided.
• Makes announcements over public address system in accordance with Northwood procedures.
• Opens Northwoodcare business mail, sorts and distributes residents' mail.
• Processes all outgoing Canada Post and courier mail for Northwoodcare.
• Provides clerical/administrative support to other departments, as required
• Responds immediately to Roam Alert/Wanderguard elopement systems by following established procedures.
• Other duties as directed by Manager, Reception.

Salary/Benefits: As per Northwood scale

Hours of Work: No guaranteed hours bi-weekly (Various shifts up to 12 hours)

Effective: Immediately

To learn more about Northwood please visit our website www.northwood.care

Northwood is proud to be an inclusive employer who encourages diverse applicants. We thank all applicants however, only those selected for an interview will be contacted.