Receptionist and Program Assistant

SAIT; Calgary; On-site; CAD 46,000 - 48,000; Full time

Job summary

A prominent educational institution in Calgary is seeking a Receptionist and Program Assistant to provide essential support and reception coverage. The successful candidate will manage daily reception duties, support academic staff, and coordinate program activities. Requirements include a High School Diploma, strong communication and organizational skills, and a minimum of 3 years of administrative experience. This is a temporary position lasting until June 30, 2026, with a salary range of $46,113.60 - $47,694.40.

Qualifications

• Minimum 3 years of experience in administrative support and high-level customer service.
• Demonstrated professionalism when interacting with students and industry partners.
• Ability to maintain a positive attitude in a dynamic environment.

Responsibilities

• Provide administrative support to Academic Chairs and faculty.
• Manage daily reception duties including welcoming visitors.
• Coordinate program meetings and scheduling.
• Assist with onboarding for new faculty and students.

Skills

Strong communication skills

Excellent organizational skills

Attention to detail

Customer service orientation

Problem-solving skills

Education

High School Diploma

Office Professional Certificate or Diploma

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Banner ERP

Job description

At SAIT’s School of Business, we deliver cutting‑edge programs that inspire learners and leaders to take action and get results. We are one of the largest business schools in Western Canada, we put significant stock in all things industry driven, starting with programs delivered by faculty who are experts in the field. We’re proud to be recognized by CEO World Magazine’s Best Business Schools in the World as the highest ranking Business School in Canada in 2024. Students and instructors benefit from our unique applied education model — working collaboratively with each other and industry.

The Opportunity

SAIT's School of Business is currently recruiting for a Receptionist and Program Assistant! Reporting to the Manager, Program Experience and Administration, this role provides essential program support and reception coverage, contributing directly to the overall student experience.

As the first point of contact for students and visitors, you will play a key role in creating a welcoming and professional environment. You will support Academic Chairs, faculty, and the Academic Advising team, and assist with coordinating student activities and initiatives throughout the year.

We’re looking for a friendly and enthusiastic professional with strong communication skills, excellent organizational skills and a keen attention to detail, that enjoy working within a collaborative environment.

Please note, this is a Temporary position until June 30, 2026.

The Role

• Provide administrative support to Academic Chairs, faculty, and academic advisors.
• Manage daily reception duties, including welcoming visitors and students, answering calls, and responding to emails.
• Provide general information and direct students and visitors to appropriate resources and contacts for additional information.
• Coordinate program meetings (Program Advisory Committee, faculty meetings), including scheduling, distributing agendas, recording minutes, booking rooms, arranging catering and setting up virtual meetings.
• Book approved travel and accommodations for faculty, staff, and students; process expense claims and reconcile credit card statements.
• Assist with onboarding for new faculty, staff, and students by arranging keys, access cards, business cards, office setup, and IT access.
• Plan and support School of Business events, industry nights, and student activities.
• Assist student clubs with logistics such as room bookings, catering, and parking.
• Generate reports from Banner, including transcripts, timetables, and financial summaries.
• Provide administrative support for projects and data collection related to Program Quality Assurance (PQA), student orientation, and certifications.
• Monitor and maintain office supplies and equipment.
• Maintain organization in the School of Business mailroom, ensuring efficient workflow and compliance with POPA guidelines.
• Draft and process correspondence and presentation materials.
• Contribute to the development and improvement of administrative procedures.

Qualifications & Experience

• High School Diploma is required.
• Office Professional Certificate or Diploma in Administrative Information Management, Business or Education is preferred.
• Minimum 3 years of experience in administrative support and high‑level customer service.
• Previous experience in a post‑secondary environment is an asset.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with Banner ERP is an asset.
• Demonstrated professionalism and a strong service‑oriented approach when interacting with students, guests, and industry partners.
• Ability to maintain a positive attitude and exhibit a strong work ethic in a dynamic environment.
• Exceptional verbal, written, and interpersonal communication skills with a focus on student success.
• Strong problem‑solving and decision‑making skills.
• Proven flexibility and adaptability in a changing work environment.
• Must be able to work some rotational evening shifts and occasional events outside of normal work hours.

Job Classification: A5903 - Administrative Assistant I

Salary Range: $46,113.60 - $47,694.40

Position End Date: June 30, 2026

Posting closing date: November 17, 2025 at 4pm

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world‑class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.