Receptionist

IIQAF; Windsor; On-site; CAD 35,000 - 45,000; Full time

Job summary

A health care organization in Windsor is seeking a dedicated Receptionist to ensure smooth operations within their facility. This full-time, on-site role involves managing front desk operations, answering phone calls, scheduling appointments, and assisting patients. The ideal candidate will possess strong interpersonal skills and attention to detail, providing exceptional customer service in a fast-paced environment. A high school diploma is required, and proficiency in Microsoft Office is essential.

Benefits

Competitive salary

Qualifications

• Strong interpersonal and communication skills are essential.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
• Basic knowledge of medical terminology is a plus.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Manage phone calls and direct inquiries to appropriate staff.
• Schedule appointments and maintain appointment calendars.
• Maintain accurate patient records and ensure confidentiality.

Skills

Strong interpersonal and communication skills

Excellent customer service skills

Attention to detail

Ability to multitask

Proficient in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Description

IIQAF is looking for a dedicated Receptionist to join our team in Windsor. This full-time, on-site position plays a vital role in ensuring smooth operations within our Hospital/Health Care environment. As the first point of contact for patients and visitors, you will provide essential administrative support and contribute to an exceptional experience for everyone who enters our facility.

In this role, you will be responsible for managing front desk operations, including answering phone calls, scheduling appointments, and assisting patients with inquiries. Your organizational skills and friendly demeanor will help create a welcoming atmosphere that reflects our commitment to providing high-quality health care services.

We offer a competitive salary, and this is an excellent opportunity for individuals looking to start their career in the health care industry.

Responsibilities

• Greet and assist patients and visitors in a courteous manner
• Manage phone calls and direct inquiries to appropriate staff
• Schedule appointments and maintain appointment calendars
• Maintain accurate patient records and ensure confidentiality
• Provide general information about services and procedures
• Assist with administrative tasks such as filing and data entry
• Coordinate with medical staff to ensure efficient office operations
• Handle billing inquiries and process payments

Requirements

• High school diploma or equivalent
• Strong interpersonal and communication skills
• Ability to multitask and manage time effectivelyProficient in Microsoft Office Suite (Word, Excel, Outlook)
• Basic knowledge of medical terminology is a plus
• Excellent customer service skills
• Attention to detail and strong organizational abilities
• Willingness to learn and adapt in a fast-paced environment