Receptionist

Crowe Soberman; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Crowe Soberman LLP is seeking a proactive Receptionist for our Facilities & Office Services team in Toronto. You will be the first point of contact, greeting clients and handling a broad range of administrative tasks to support the Firm and its clients.

This in-office role requires 1-2 years of reception experience, strong communication, and organizational skills. You will use Microsoft Office and Outlook, coordinate couriers, and assist with a variety of daily duties to maintain smooth

Qualifications

• Minimum High School Diploma or equivalent.
• Post-secondary education in office administration or related field considered an asset.
• 1-2 years reception experience preferred.
• Ability to work 8:30 a.m. to 5:00 p.m. in office.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office, including Outlook.
• Strong organizational skills.
• Attention to detail.
• Self-motivated with prioritizing and follow-up skills.
• Ability to cope in a deadline-driven environment.
• Overtime availability.

Responsibilities

• Greets clients warmly and manages in-person reception.
• Handles incoming calls and forwards as needed.
• Utilizes CRM for client inquiries routing.
• Prepares packages and coordinates couriers.
• Prints client packages for signature.
• Assists clients as needed.
• Scans and uploads documents to internal network.
• Manages conflicting priorities during peak periods.
• Liaisons with building management.
• Other administrative duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Self-motivation

Overtime availability

Reception experience

Education

High school diploma

Post-secondary education in office admin (asset)

Tools

Microsoft Office

Outlook

Job description

Crowe Soberman LLP is more than one of Canada’s premier independent chartered professional accounting Firms. At our Firm, we help our clients make smart decisions that create lasting value, and we are currently looking for a proactive, self-starter to join our Facilities & Office Services team as a Receptionist. This individual is the first point of contact and helps to make a lasting impression. They are responsible for providing a broad range of administrative and organizational support to the Firm and our clients.

Principal Duties and Responsibilities:

• Positive and welcoming attitude for greeting clients in person
• Managing incoming telephone calls to directing to the appropriate individuals as needed
• Utilizing our internal systems including our Client Relationship Management (CRM) system to help direct client inquiries
• Preparing packages and scheduling couriers for pick-ups / deliveries
• Printing client packages for signature
• Aiding clients as needed
• Scanning and uploading documents to internal network

• Handling conflicting priorities during high volume periods
• Act as a liaison with building management

• Other administrative duties as assigned

Required Skills and Qualifications:

• Minimum High School Diploma or equivalent
• Post-secondary education in office administration or related field considered an asset
• 1 - 2 years previous Reception experience preferred
• Able to work from 8:30 a.m. to 5:00 p.m. in office
• Excellent verbal and written communication skills
• Proficient with Microsoft Office, including Outlook
• Strong organizational skills
• Ability to review information with great attention to detail
• Self-motivated with strong prioritizing and follow-up skills
• Ability to cope in a deadline-driven environment

• Available to work overtime as required

Located in the heart of mid-town Toronto, we offer a convenient work location that is accessible by public transit for this role. We offer a competitive compensation package that is commensurate with your experience.

At Crowe Soberman, we take pride in being an equal opportunities employer. Our dedication lies in fostering a workplace that is inclusive and free of barriers, enabling every individual to realize their full potential. We recognize the significance of a diverse workforce in achieving success and encourage everyone to bring their authentic selves to work. We invite qualified candidates to apply and consider making Crowe Soberman your employer of choice– accommodation will be provided in all parts of the hiring process, please advise us in advance. How do we build a culture of belonging?

We thank all applicants who apply, however, only those selected for an interview will be contacted.