Receptionist

Vision Group; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare organization in Toronto is seeking a Receptionist to warmly welcome patients and manage clinic operations. The ideal candidate will have excellent communication skills and experience in a medical environment. The position offers permanent full-time employment with benefits including free LASIK surgery and group insurance. A passion for customer service and flexibility with work schedules are essential.

Benefits

Bonus

Free LASIK surgery

3 weeks of vacation

3 sick days

Group insurance

Telemedicine

RRSP match

Qualifications

• Experience as a receptionist, medical secretary, or administrative assistant in a doctor's office.
• Ability to work with minimal supervision in a fast-paced environment.
• Interest in the medical field and passion for delivering excellent customer service.

Responsibilities

• Warmly welcome patients and direct them to the waiting room.
• Handle mail, clinic phone lines, and voicemails.
• Update medical records and appointments software.
• Manage inventory and ensure cleanliness of the clinic.

Skills

Excellent communication skills in English

Customer service/patient care skills

Organizational skills

Collaborative skills

Comfortable with computers and technology

Tools

Microsoft 365

EMR systems

Job description

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work ® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent full-time position (33-40hrs/week).
• You benefit from a free LASIK surgery, 3 weeks of vacation & 3 sick days.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.

A clear view of your assets

• You have excellent communication skills in English.
• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• Required: You are comfortable traveling to other clinics in the GTA (expenses covered by Vision Group).
• Schedule: You have flexible work availability Monday through Friday (8:00 am-4:30 pm, with Saturdays on rotation), flexibility of 4-5 shifts per week.

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.