receptionist

Mann International Travel & Tours Ltd.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A travel agency in Canada is seeking a service-oriented individual to provide customer service and support for newcomers and refugees. This permanent position requires a secondary school graduation certificate and the ability to work 32 to 40 hours per week. The ideal candidate will have good communication skills and some experience in a customer service role.

Qualifications

• 1 to less than 7 months of experience in a similar role.
• Proficient in providing customer service and information.
• Able to perform data entry tasks accurately.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Schedule and confirm appointments.

Skills

Customer service

Data entry

Communication skills

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 to less than 7 months

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Record and relay information
• Schedule and confirm appointments
• Monitor mobile radio or telephone
• Perform data entry
• Provide customer service

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Work Term: Permanent

Work Language: English

Hours: 32 to 40 hours per week