Receptionist

EFW Radiology; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Calgary seeks a Receptionist to enhance patient experiences. Responsibilities include managing registrations, patient inquiries, and coordinating clinic workflows. Ideal candidates have strong communication skills, compassion, and preferably a Medical Office Assistant Diploma. This full-time position offers diverse clinic rotations and a supportive work environment where patient care is paramount.

Benefits

Professional Development Programs

Extended Health and Dental Benefits

Employee Recognition Programs

Onsite and Subsidized Parking

Volunteer Opportunities with Community Partners

Qualifications

• Previous healthcare environment experience is an asset.
• Warm and positive demeanor with patients.
• Ability to manage a busy reception setting.

Responsibilities

• Complete patient registration efficiently.
• Monitor and communicate wait times to patients.
• Respond professionally to inquiries in person and over the phone.
• Coordinate workflow for technical staff.
• Manage clinic equipment and supplies.

Skills

Compassionate patient care

Conflict resolution

Excellent communication

Motivated self-starter

Strong organization

Multitasking abilities

Accuracy in work

Effective time management

Attention to detail

Quick learning of computer programs

Education

Completion of Medical Office Assistant Diploma Program

Job description

Current job opportunities are posted here as they become available.

Position Status: Temporary (12-18 Months), Full-time (1.0 FTE)

EFW Radiology is currently seeking a Receptionist to join our team and contribute to our mission of providing exceptional patient care!

About EFW

EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

Our Core Values

• Compassion: Treat everyone with care, kindness, and respect.
• Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
• Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

The Role

EFW Receptionists are responsible for completing the patient registration process efficiently and effectively providing an exceptional patient experience to all patients entering an EFW site.

Reporting to: Clinic Support Supervisor

Role Overview

• Warmly greets patients and visitors, creating a positive first impression.
• Monitors patient waiting room dynamics, ensuring timely communication about wait times and relevant information.
• Adheres to privacy policies, safeguarding personal and health information.
• Efficiently completes patient registration, recording accurate personal details.
• Maintains patient records in the RIS system.
• Responds professionally to patient inquiries in person or over the phone.
• Schedules follow-up appointments as needed.
• Coordinates workflow for technical staff.
• Manages clinic equipment and supplies.
• Undertakes additional duties as assigned.

You have the following

• Completion of Medical Office Assistant Diploma Program preferred.
• Previous healthcare environment experience is an asset.
• Compassionate patient care and conflict resolution skills.
• Excellent communication and listening skills.
• Motivated self-starter, both independent and team-oriented.
• Strong organizational and multitasking abilities.
• Accurate work in a busy reception setting.
• Effective time management.
• Attention to detail in an open waiting room.
• Quickly learn and use computer programs .

Why EFW?

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;

• Professional Development Programs and Continued Education Support
• Extended Health, Dental & Wellness Benefits
• Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
• Employee and Family Assistance Programs
• Onsite and Subsidized Parking
• Subspecialty Training Opportunities
• Volunteer Opportunities with Community Partners

Schedule: Clinic Rotations including daytime, evening, and/or Saturday shifts as required.

Diversity, Equity, and Inclusion at EFW

EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

Application Deadline

If you are dedicated to quality patient care and want to join our team of dynamic healthcare professionals please submit your application by November 25, 2025.

We thank all applicants for their interest! Only candidates selected for an interview will be contacted.