Receptionist

ErinoakKids Center for Treatment and Development; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Brampton is seeking a temporary full-time Receptionist. The role requires excellent communication and interpersonal skills to assist clients and ensure a positive experience. Candidates must have a minimum of two years in a similar role and be proficient with office equipment and software. This position supports both clients and staff, maintaining confidentiality and operational efficiency. Join the team to make a difference in the lives of children and youth with disabilities.

Qualifications

• Minimum two years of experience in a similar role.
• Proficient knowledge of office equipment.
• Bilingualism in French and English is an asset.

Responsibilities

• Respond to client inquiries in person and by telephone.
• Accountable for appointment outcomes and data integrity.
• Maintain a clean and organized reception area.

Skills

Interpersonal skills

Communication skills

Problem-solving

Attention to detail

Bilingualism in French and English

Education

College diploma in a related field

Tools

Meditech information systems

MS Office

Office equipment (fax, photocopiers, multi-line phones)

Job description

Receptionist
Temporary Full-Time (Until March 5, 2027)
37.5 Hours/Week
Work Arrangement: On-site
Brampton Site
Replacement Position
Compensation Range: $23.86 - $27.89/ hour

Position Summary

ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to Supervisor, Strategic Communication & Client Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem‑solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front‑line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Must be available to work Monday through Thursday, 8:15am-4:15pm and Friday, 9:00am-5:00pm

Qualifications

• Minimum two (2) years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi‑line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem‑solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Internal applicants should submit their cover letter and resume by November 26, 2025

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

@Erinoakkids

The successful candidate will be required to complete a vulnerable sector search.

Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.