Reception + Retail Associates

Tommy Gun's; North Vancouver; Hybrid; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Positive work environment

Staff discount

Career growth

Friendly, energetic team

Job summary

Tommy Gun’s North Vancouver is seeking dynamic Guest Services professionals to join our Front Desk Reception and Retail Associate team. You’ll ensure every guest enjoys a first-class Tommy Gun’s experience from arrival through service and checkout.

We offer full-time hours, a lively, customer-focused environment, and opportunities to grow within a brand known for its Fresh Cut Feeling. Previous retail or salon/spa exposure is a bonus, and staff discounts apply.

Qualifications

• Exceptional Customer Service Skills - go above and beyond for every guest.
• Master excellent written and verbal communication – handle emails, phone, and queues.
• Thrives in a fast-paced environment with strong time-management.
• Familiarity with visual merchandising and product inventory is a plus.

Responsibilities

• Provide guest services at front desk and retail counter.
• Answer emails and phone calls, manage service queues, support teammates.
• Engage with customers to deliver the Tommy Gun’s experience.
• Contribute to a positive, fast-paced store atmosphere.

Skills

Customer service

Communication

Time management

Multitasking

Visual merchandising (asset)

Job description

Exciting Opportunity: Join our Team at Tommy Gun's North Vancouver!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate Reception + Retail Associates who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services

Work Term: Full-time

Location: Park & Tilford - North Vancouver

Wage: starting at $18.25 per hour

* * Flexible availability. Be able to work on weekdays, weekends, and evening shifts.

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's:

https://ca.tommyguns.com/

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s.