Reception clerk

Jhubz by JobsMedia; Trois-Rivières; On-site; CAD 30,000 - 60,000; Full time

Job summary

A customer service company in Trois-Rivières is seeking individuals for a customer service role. Responsibilities include greeting clients, providing information, scheduling, and performing general administrative tasks. The ideal candidate should have at least 1 year of experience and a secondary school graduation certificate. Fluency in French is required, and the role involves 30 hours of work per week.

Qualifications

• 1 year to less than 2 years of experience in customer service role.
• Fluency in French as the working language.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required for customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Receive and issue payments.
• Answer telephone and relay calls and messages.
• Perform data entry.

Skills

Excellent oral communication

Organized

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

• 1 year to less than 2 years
• Durée de l'emploi: Permanent
• Langue de travail: Français
• Heures de travail: 30 hours per week

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Personal suitability

• Excellent oral communication
• Organized
• Reliability
• Ability to multitask