Receiving Associate: Full Time - LANGFORD

The Home Depot

Victoria

On-site

CAD 28,000 - 30,000

Full time

26 hours ago

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Job summary

The Home Depot Canada in Victoria, BC is seeking a Receiving Associate (full time) to unload shipments, verify counts, and input data into our systems. The role requires operating powered lift equipment and maintaining a clean, safe receiving area.

Responsibilities include receiving all inbound freight, identifying damaged items, stocking shelves, and assisting customers with project needs. Prior forklift experience is an asset and High School Diploma or equivalent is required.

Qualifications

Receives, unloads merchandise and checks quantity/quality.
Reads and compares packing slips and documents to purchase orders.
Licensed to operate powered lift equipment (forklift, pallet jack, reach truck).
Uses store systems to identify products and locations.

Responsibilities

Receive Merchandise and follow receiving standards.
Maintain and organize receiving area and equipment.
Schedule deliveries and enter information into receiving system.
Identify damaged merchandise and take appropriate action.
Stock merchandise on shelves to ensure in-stock levels.
Assist customers and respond to inquiries with product knowledge.

Skills

Shipping and receiving

Uploading trucks

Education

High School Diploma or equivalent

Job description

Receiving Associate: Full Time - LANGFORD at The Home Depot in Victoria, BCV9B 3R3

Job Description

Pay Range: $20.4 - $22.15

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers.

Key Responsibilities:
Receiving Merchandise

Strictly follow receiving standards that are set in place.
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Receiving all types of inbound freight including, BOSS and special orders.
Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy.
Scheduling deliveries and pre-post information into receiving system.
Counting carton freight and RGR merchandise to satisfy freight bill.
Identifying damaged merchandise and taking appropriate action.
Stocking merchandise onto shelves to achieve 100% in stock.
Using appropriate safety procedures when organizing merchandise.
Merchandising new items as directed.
Building end caps and promotions.
Breaking down and disposing of trash by end of shift.
Maintaining safe and organized overheads (e.g., striping overheads).
Communicating with other Freight Team members to ensure all product is stocked in the proper place.
Communicating in-stock level of merchandise with Fulfillment Team.

Determining and Meeting Customers Needs

Demonstrate GET behaviors consistency throughout each shift.
Approaching and greeting Customers.
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Maintain.
Schedule.
Attention to Detail: Concentrates for an extended period; catches errors before competing assignments; maintains high quality standards for his/her work.
Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities.
Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback.
Safety Orientation: Follows safety policies and procedures, identifies, and corrects safety hazards; encourages others to work safely.

Skills:

Shipping and receiving
Uploading trucks

Direct Manager/Direct Reports:

Reports to Department Supervisor of Receiving

Travel Requirements:

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Frequently requires the ability to lift and move heavy and bulky items without assistance
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Walking and Standing Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying, and using merchandise and necessary reports
Climbing Ladders Requires being able to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Tools, supplies and related merchandise may contain hazardous material.
High School Diploma or equivalent

Minimum Years of Work Experience:

Minimum 1 year receiving experience
NA

Certifications:

Other Requirements/Assets:

Previous forklift experience considered an asset.

Our Core Values

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.