Receiving Associate Full Time - 7248 Whitemud

The Home Depot; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Receiving Associate to join our store team in Edmonton. You will unload merchandise from carrier trucks, check quantities and quality, and enter data into the store system. You must be licensed to operate powered lift equipment and follow SOPs for hazardous materials when applicable.

You will read packing slips, adjust records for RGR/DGR, and help stage goods for easy access while delivering friendly service to customers and supporting store operations.

Qualifications

• Excellent communication and customer service skills are required.
• Experience using or working with receiving/stocking procedures is preferred.
• Ability to adapt to a flexible schedule including evenings and weekends.

Responsibilities

• Unload merchandise using designated equipment.
• Perform RGR/DGR processes and enter information into the system.
• Identify damaged merchandise and take appropriate action.
• Read vendor packing slips and verify against purchase orders.
• Maintain the receiving area and assist with staging of goods.
• Provide excellent customer service on the sales floor.

Skills

Customer service

Communication

Attention to detail

Problem solving

Teamwork

Tools

Lift equipment license

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition they must RGR (Rough Goods Receipt)/ DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ computer system. All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, slip sheet machine, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.

Position Responsibilities:

• Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise)
• Unloading merchandise using designated equipment
• Receiving special orders (i.e., RGR,DGR, move to special order cage and locate in system)
• Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy
• Scheduling deliveries and pre-post information into receiving system
• Counting carton freight and RGR merchandise to satisfy freight bill
• Identifying damaged merchandise and taking appropriate action DGR merchandise on P.O. and completing DGR process and entering detail information into receiving system by end of shift
• Following appropriate procedures to ship and receive transferred merchandise
• Researching shipment/paperwork discrepancies .Resolving scheduling or delivery issues/conflicts
• Maintaining lift equipment
• Following Standard Operating Procedures (SOP) for hazardous waste materials
• Moving freight from receiving to designated staging areas using the appropriate equipment Communicating with the ASMs, Freight and Fulfillment Teams to ensure merchandise is optimally staged Removing trash and empty pallets from sales floor
• Maintaining organized overheads .Using appropriate equipment to safely bring merchandise down from overhead bays to floor (pack-down) and place additional merchandise safely in overhead
• Providing excellent customer service by using FIRST behaviors when on the sales floor

Experience/Knowledge Required:

The kind of orange we’re looking for will possess:

• Must fulfill Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
• Ability to work a flexible schedule including evenings and weekends
• Excellent communication skills and customer service skills
• Excellent decision making ability and problem solving skills