Realtime Operations Centre, Operator

Rodan Energy Solutions Inc.; Mississauga; On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits package

Group RRSP with employer matching

Job summary

Rodan Energy Solutions Inc. is seeking a Dispatch Operator to manage real-time DER, BESS, and generation assets from our Mississauga headquarters. You will coordinate with ISO markets (IESO, PJM, MISO, NYISO, AESO), ensure 24/7 readiness, and communicate with clients on activations and restorations.

Ideal candidates have power systems knowledge, SCADA experience, and strong Excel/Power BI skills. This is a 12-hour shift role with occasional holidays and on-site work in Mississauga.

Qualifications

• Understanding of power systems, electricity grids, and energy market fundamentals.
• Proficiency in Microsoft Office (Excel, Outlook, Word, Power BI).
• Excellent written and verbal communication skills.
• Strong attention to detail; ability to maintain accuracy under pressure.
• Available to work 12-hour rotating shifts (10:00 AM to 10:00 PM), Mon-Sun including holidays.

Responsibilities

• Execute real-time dispatch of DER, BESS, and generation assets via SCADA in accordance with SOPs and market instructions.
• Ensure all assets are continuously in a ready-to-operate state (24/7 readiness).
• Monitor telemetry, system alarms, and asset status; respond to abnormal conditions promptly per escalation procedures.
• Coordinate asset curtailments, activations, and restorations within required ISO response windows.
• Maintain accurate, real-time shift logs and conduct structured handovers.
• Serve as the primary operational point of contact for DER clients during shifts and communicate activation events.
• Generate daily/weekly asset performance summaries and dispatch reports for stakeholders.

Skills

Power systems knowledge

Microsoft Office

Power BI

Communication

Attention to detail

12-hour rotating shifts

Education

Degree or diploma in Electrical Engineering or Power Engineering

Tools

SCADA

Job description

About Us:

At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s largest energy users, power producers, and utilities.

Why Join Rodan:

• Thriving Industry: Join a rapidly growing sector at the forefront of innovation and sustainability, shaping the future of energy management.
• Product Market Fit: With a 98% client retention rate and consistent YOY growth, Rodan has built a reputation for delivering trusted, long-term partnerships with industry leaders.
• Top Talent & Strong Culture: Collaborate with high-performing, passionate individuals who are committed to excellence and sustainability.

What Makes This Role Great:

• Front Lines of Energy Operations: Operate distributed energy resources (DERs), Battery Energy Storage Systems (BESS), and generation assets in real time from Rodan's Realtime Operations Centre.
• Real Market Impact: Operate assets across multiple ISO markets (IESO, PJM, MISO, NYISO, AESO) with direct impact on grid reliability and client outcomes.
• Career Accelerator: Gain hands‑on expertise in SCADA, energy market compliance, abnormal condition response, and client communications. An excellent entry point for a rewarding career in energy operations.

Key Responsibilities:

SCADA Operations & Asset Control

• Execute real‑time dispatch of DER, BESS, and generation assets via SCADA in accordance with SOPs and market instructions.
• Ensure all assets are continuously in a ready‑to‑operate state (24/7 readiness).
• Monitor telemetry, system alarms, and asset status; respond to abnormal conditions promptly per escalation procedures.
• Coordinate asset curtailments, activations, and restorations within required ISO response windows.

Market Compliance & ISO Coordination

• Operate assets in compliance with applicable ISO market rules: IESO, PJM, MISO, NYISO, and AESO.
• Understand dispatch instructions, market registration requirements, and telemetry obligations per jurisdiction.
• Identify, fix, and report any potential compliance deviations.
• Maintain awareness of NERC reliability standards relevant to dispatch operations.

Shift Operations & Handover

• Maintain accurate, real‑time shift logs capturing asset activity, alarms, customer communications, and market events.
• Conduct structured shift handovers ensuring the incoming operator is fully briefed on asset status, open issues, and pending actions.

Customer Communication

• Serve as the primary operational point of contact for DER clients during your shift.
• Proactively communicate activation events, operational issues, and restoration timelines to clients.
• Prepare daily and weekly asset performance summaries for internal and external stakeholders.

Reporting & Continuous Improvement

• Generate operational reports (daily/weekly) covering dispatch events, performance KPIs, and exception summaries.
• Complete all required dispatch training and recertification programs on schedule.

Required Skills and Qualifications:

Required

• Understanding of power systems, electricity grids, and energy market fundamentals.
• Proficiency in Microsoft Office suite (Excel, Outlook, Word, Power BI).
• Excellent written and verbal communication skills.
• Strong attention to detail; ability to maintain accuracy under pressure.
• Available to work 12‑hour rotating shifts (10:00 AM to 10:00 PM), Monday to Sunday including holidays.

Strongly Preferred

• 2+ year of experience in energy, power, or electricity operations.
• Hands‑on experience with SCADA systems.
• Familiarity with ISO market portals and dispatch compliance rules (IESO, PJM, MISO, NYISO, or AESO).
• Experience with BESS, demand response, or distributed generation operations.
• Degree or diploma in Electrical Engineering, Power Engineering, or a related technical field.

Work Schedule:

• Shift Hours: 10:00 AM to 10:00 PM (availability required 9:45 AM to 10:15 PM)
• Shift Length: 12 hours
• Weekly Hours: 24 to 36 hours per week (2 to 3 shifts); 36 to 48 hours per week during peak period (May to September)
• Availability: Monday through Sunday, including statutory holidays
• Location: In-office at Mississauga HQ

Rodan Compensation & Benefits Include:

• Salary Range: $80,000 - $90,000
• Comprehensive health benefits package
• Group RRSP with employer matching

Life at Rodan – Our Culture:

• Celebrations Throughout the Year: We mark occasions and holidays all year long with team events including holiday parties, team dinners, bowling nights, go‑karting, Annual Summer BBQ, golf tournaments, and more.
• Learning & Growth: Lunch and learns, crossword challenges, and education‑funding programs to keep you sharp and growing in your career.
• Giving Back: Our Employee Initiatives Committee (EIC) organizes food drives and fundraising for local charities throughout the year – and everyone is welcome to get involved.

Hiring Process

Rodan Energy's hiring process is designed to identify candidates who are the right fit — technically, culturally, and professionally. As part of our process, candidates should be aware of the following:

• One-Way Video Interview:Some candidates may be invited to complete a one‑way video interview, where you record your answers to a set of predetermined questions at a time that suits you. You’ll also get to hear from our leadership about what it’s like to work at Rodan. The video interview lets us learn more about your experience and communication style early on, and gives you the flexibility to respond without needing to book a live interview. You’ll get clear instructions, the number of questions, and a deadline in advance.
• Assignment: Shortlisted candidates may be asked to complete a practical assignment. This is an opportunity to demonstrate your strategic thinking, creativity, and approach to real‑world challenges relevant to the role.
• Background Check: As part of our hiring process, the successful candidate will be required to complete a background check, which may include a criminal record check, credential verification, and a driver's abstract (if applicable). Professional references will also be collected as part of the process.

We respect your time and will provide clear instructions and reasonable timelines for any assignments requested.

Artificial Intelligence Disclosure

Rodan Energy may use artificial intelligence tools to support the screening, assessment, or selection of applicants during the recruitment process.

Rodan Energy Solutions is committed to an inclusive, accessible recruitment and employment experience in compliance with theAccessibility for Ontarians with Disabilities Act, 2005 (AODA).Accommodation is available upon requestthroughout the hiring process and, if hired, during employment. If you require an accommodation, please contact Asmin Shadir at [e-mail] so we can work with you to meet your needs in a manner that respects dignity, independence, integration, and equal opportunity.