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A leading electricity provider in Ontario is seeking a qualified candidate for a temporary role involving customer inquiries, processing real estate documents, and handling various clerical responsibilities. The ideal applicant will have strong communication skills, familiarity with real estate principles, and the ability to manage documentation efficiently. This position is a great opportunity to contribute to a committed team focused on community engagement and service excellence.
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Location: Markham, ON, CA
51025 - Markham - Temporary - 24 months
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Receive inquiries from external (e.g. law firms, customers) and internal (e.g. field staff) parties concerning unregistered and other OHSC rights, agreements and similar rights documents. Check computerized rights databases and other rights records/mapping systems as required to determine presence and status of rights and respond verbally and/or issue routine or standard letters/responses to the inquirer within statutory and/or general business time requirements.
Process real estate documents associated with all OHSC real estate transactions including recording and filing paper/electronic documents and forwarding legal documents to Corporate storage centre as required.
Initiate and process payments for OHSC annual payment and other real estate rights agreements such as railway and other similar crossing documents, Trent–Severn waterway system documents, and the like), checking for detail, consistency and accuracy relative to contracts in force. Notify Supervisor or others in case of discrepancies or unusual situations.
Accurately input, retrieve, update, interpret and maintain real estate information/data on a regular basis within a variety of computerized databases and manual record and reference systems. Prepares summary reports and various presentation data such as spreadsheets, graphs, and charts, as required.
Prepare weekly time exception or similar reports (e.g. sickness, vacation, overtime) and forward to the Supervisor for review and approval. Maintain appropriate time reporting records and databases including allocation of staff time, expenses to appropriate work programs, process employee time reporting reports, prepare payroll forms, payroll summary and other similar reports.
Provide a range of general clerical services to the Supervisor and others in the Department including: word processing (e.g. preparing legal documents, reports, correspondence, authorizations, charts, presentations and correspondence); filing; records/manuals maintenance and retention; processing documents such as invoices and other payments, easements, damage claims and title search reports; checking employee expense reports. Also includes handling mail and relief reception duties, maintaining and arranging for replenishment of office supplies; setting up meetings, making appointments and travel/hotel arrangements; maintaining petty cash fund; faxing/photocopying and arranging for maintenance and repair of office equipment.
Receive and screen a variety of internal and external verbal inquiries, received within the Department. Determine the nature and extent of information required and based upon available data, provide the necessary information to the inquirer or redirect to the appropriate personnel for response.
Assist the Supervisor or others in the Department with respect to finalizing transactions involving the acquisition of distribution easements or other real estate rights. Includes requesting preparation of title searches and surveys as appropriate, preparing letters to owners' lawyers setting out title deficiencies and requesting action as instructed by Supervisor or others. Involves preparing and processing a variety of legal documents and notices for Supervisor or other's approval, ensuring use of proper legal terminology. Also involves assembling and checking settlement, conveyancing and overall real estate transaction information/details to assess completeness, accuracy, conformity and processing priority.
Conduct a preliminary assessment of planning circulations from municipalities or other authorities to determine potential impact on HONI distribution real estate rights and issue standard concurrence letters when required, where no impact on company real estate assets is apparent. Where rights are potentially impacted, consult with Supervisor or their delegate to determine further actions necessary. Assist in preparing or (in accordance with parameters approved by the Supervisor or their delegate) prepare/sign memorandums, letters and other correspondence pertinent to the documents submitted.
Within the general context of the job responsibilities, make suggestions to Supervisor on how to improve the efficiency and effectiveness of the Department.
Monitor and track multiple agreement status on a regular basis with a high level of accuracy to ensure all contractual obligations of the agreements are met and ensure no agreements expire. Issue appropriate extension notices when applicable to maintain the validity of agreements, follow up with vendors to ensure all documentation required for registration is completed in a timely manner. Forward all relevant documentation to HONI's solicitors and direct the solicitors to register easement agreements. Escalate pressing deadlines to the supervisor or manager for action to avoid expiration of agreements.
Contact property owners to explain the easement/agreement document and liaise with property owners to execute HONI's easement/agreement document. Populate property specific details within HONI's standard
legal agreements and send to property owners through hard copy or electronic methods. Follow up with property owners to ensure complete execution of agreements. Review and seek approval for any amendments to
standard form or compensation with the Supervisor and legal representative. Follow up with property owners regarding amendments as approved.
Communicate with property owners the easement registration process and provide assistance internally and externally to impacted parties throughout the offer, acceptance, survey and registration process of the
easement/agreement.
Engage approved vendors for quotes for survey, chain of title, or other conveyancing services, select vendors, create, manage and approve Purchase Orders for the requested services. Maintain records and tracking of the vendors performance as it relates to meeting deadlines and quality/accuracy of work. Report any pricing or performance issues or concerns to the Team Lead/Supervisor/Manager as required.
Perform other duties as required.
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Hydro One and its partners/affiliates may use AI to screen, assess or select applicants for the position.
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