Rapid-Response Water Damage Tech (On-Call)

ServiceMaster Restore of Fraser Valley; Kelowna; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Health & dental benefit plan

RRSP and profit-sharing

Career advancement

Training & certifications

Casual dress code

On-site parking

Job summary

ServiceMaster of Central & Northern Okanagan is expanding and seeking a qualified Flood Technician to join a growing team. You will respond to water damage events, determine loss category, and support on-site restoration activities with dehumidifiers, pumping, and drying equipment.

Applicants should have a clean background check, valid BC Class 5 license, and strong customer service skills. On-site work with occasional after-hours on-call shifts is required.

Qualifications

• Clean criminal record check is required.
• Valid BC Class 5 Driver's Licence.
• Excellent customer service and professional conduct.
• Ability to communicate in English clearly.
• Ability to work independently or with minimal supervision.
• Ability to lift heavy equipment and move dehumidifiers.
• Experience with water damage is an asset.

Responsibilities

• Provide status updates and photos to Production Manager about jobs.
• Assess category of water loss on site.
• Lead on-site emergency tasks: pumping, drywall removal, mitigation, drying.
• Operate truck mounts and portable pumps to extract water.
• Collaborate with Content and Hazmat crews as needed.
• Set up drying equipment per industry standards.
• Clean and sanitize affected structures.
• Monitor drying and adjust equipment as needed.
• Route inquiries from property owners/adjusters to the PM.
• Complete on-site paperwork promptly for each job.
• Keep sites safe and clean after completion.
• Participate in after-hours on-call rotation.

Skills

Water damage

Emergency response

Customer service

BC Class 5 License

Physical stamina

Tools

Power tools

Hand tools

Dehumidifiers

Job description

ServiceMaster of Central & Northern Okanagan is expanding and seeking a qualified Flood Technician to join a growing team. You will respond to water damage events, determine loss category, and support on-site restoration activities with dehumidifiers, pumping, and drying equipment.

Applicants should have a clean background check, valid BC Class 5 license, and strong customer service skills. On-site work with occasional after-hours on-call shifts is required.