Ramp Station Technician - Fixed Term

Irving Oil; Saint John; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading energy company in Saint John, New Brunswick, seeks a Ramp Station Technician to ensure smooth ground operations and exceptional customer service. The ideal candidate will coordinate aircraft ground services, execute refueling, and maintain quality control standards. Applicants should possess strong customer service skills and a valid driver’s license. The role offers a rotational schedule and competitive compensation, all within a supportive work environment.

Benefits

Competitive Compensation

Flexible Work Model

Flexible Benefits Plan

Paid Vacation

Wellness Support

Volunteer opportunities

Qualifications

• Outstanding customer service skills are required.
• Ability to follow procedures and learn new skills quickly.
• Safety awareness is essential in all operations.

Responsibilities

• Coordinate and provide ground services for aircraft.
• Execute aircraft refueling per established procedures.
• Perform regular quality control testing on products.
• Conduct de/anti-icing applications on aircraft.
• Maintain the FBO facility and perform light maintenance.

Skills

Ability to learn new skills quickly

Outstanding customer service skills

Ability to work well in a team

Operational decision-making skills

Safety awareness

Mechanical aptitude

Education

Valid driver’s license – Class 3 & 4 (preferred)

Tools

Microsoft Word

Microsoft Excel

Radio Operator Certificate

Job description

As a fixed term Ramp Station Technician you will ensure smooth ground operations and top-notch customer service. Your goal will be responsible for providing refueling and ground services to our customer aircraft. Your success will be dependent on your ability to provide our customers with a high level of service and your commitment to our safety culture.

What We Offer

• Work Environment – Stay close to home with a strong safety culture and get on-the-job training
• Flexible Work Model – Rotational schedule, home after each shift
• Competitive Compensation
• Flexible Benefits Plan – Including medical and dental benefits that are both in effect from day one
• Paid Vacation
• Wellness Support - With 24/7 access to our Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community—Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

• Aircraft Ground Services: Coordinate and provide ground services for aircraft, including marshaling aircraft to the FBO location, setting up air stairs, and facilitating hook-ups for lavatory, water, and power services
• Aircraft Refueling: Execute aircraft refueling following established procedures, ensuring the highest standard of training and staying updated on the latest refueling methods for various aircraft
• Quality Control Testing: Perform regular quality control testing on products within trucks and the tank farm at specified intervals, maintaining certification for quality control procedures
• De/Anti-Icing Applications: Safely conduct de/anti-icing applications on aircraft, adhering to environmental and safety guidelines, and overseeing fluid application, system controls, and operational procedures
• Facility Maintenance and Snow Removal: Keep the FBO facility clean and orderly, performing light maintenance tasks as required. Additionally, ensure the immediate vicinity of the FBO is clear of snow for safe movement of customers and employees

Your Skills

• Ability to learn new skills quickly and follow procedures accurately
• Outstanding customer service skills
• Ability to work well in a team environment
• Able to make operational decisions and support team members
• Safety aware individual
• Mechanical aptitude an asset

Your Experience

• A valid driver’s license – Class 3 & 4 preferred or willing to obtain
• Basic knowledge of Microsoft Word and Excel
• Radio Operator Certificate, on-site training provided if required

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.