Ramp Operations Specialist (Ground Support)

Perimeter Aviation LP; Winnipeg; Hybrid; CAD 25,000 - 32,000; Full time

Job summary

Perimeter Aviation LP in Winnipeg is seeking a Ground Assistant Agent to handle sorting, loading and unloading of baggage, freight and equipment from aircraft while upholding service levels and on-time performance.

The role requires effective communication with Ramp Agents and Flight Crew, physical fitness for demanding tasks, and adherence to safety policies. A valid driver’s licence and ability to obtain an Airside Vehicle Operator’s Permit are essential.

Qualifications

• High school diploma or GED equivalent.
• Must possess a valid driver’s licence.
• Must qualify for and obtain an Airside Vehicle Operator’s Permit.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations.
• Previous warehouse and/or ramp experience is considered an asset.
• Previous aviation operation experience is considered an asset.

Responsibilities

• Sort, load and unload baggage, freight and equipment.
• Tow and marshall aircraft, drive and fuel equipment, de-ice aircraft, install and uninstall aircraft seats and equipment, service aircraft lavatories, ensure that airside areas are organized and clean.
• Perform physically-demanding tasks effectively using the safest and most efficient methods possible.
• Ensure that on time performance policies and procedures are met and adhered to.
• Ensure that customer service standards are met or exceeded.
• Communicate effectively with other Ramp Agents, the Ramp Supervisor and the Aircraft Load Coordinator to meet deadlines safely and efficiently.
• Monitor customer safety at all times and assist customers in a friendly and courteous manner.
• Adhere to and operate within safety policies, procedures and practices, attending and completing all safety training.
• Provide courteous, prompt, accurate and careful handling of customer baggage, airfreight.
• Assist Flight Crew with off-loads at various aircraft destinations as assigned.
• Provide assistance with ramp set-up and storage of equipment and baggage.
• Complete general warehouse duties, including manifests, shipping/receiving, cleaning and organizing the warehouse, forklift operation.
• Prepare hot water canisters / ice buckets for operating Flight Attendants. Weekly cleaning of same.
• In-flight supplies (IFS) screening.
• Transport to, or assist in adding commissary to the planes. Ensure commissary orders are restocked weekly.
• Follow Flight Schedule and assist as planes arrive.
• Ensure that all carts in Hangar 2 are ready for use.
• Check planes for missing items and organize overhead bins and commissary.
• Perform additional duties as assigned.

Skills

Ramp experience

Aviation operations experience

Education

High school diploma or GED

Valid driver’s licence

Airside Vehicle Operator’s Permit

Transportation security clearances

Indigenous and Cultural Awareness Training

Tools

Forklift licence

Job description

Perimeter Aviation LP in Winnipeg is seeking a Ground Assistant Agent to handle sorting, loading and unloading of baggage, freight and equipment from aircraft while upholding service levels and on-time performance.

The role requires effective communication with Ramp Agents and Flight Crew, physical fitness for demanding tasks, and adherence to safety policies. A valid driver’s licence and ability to obtain an Airside Vehicle Operator’s Permit are essential.