Quotation & Order Specialist, Mechanical Seals

Smiths Group; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A global engineering firm is seeking a full-time customer service representative to assist customers with purchasing and repairing Mechanical Seals. Responsibilities include managing orders, providing product recommendations, and ensuring delivery commitments. Candidates should possess a Mechanical Technologist/Technician diploma and have at least 2 years of customer service experience in a manufacturing setting. The role does not support remote work.

Qualifications

• 2 years of customer service related experience in a manufacturing setting.

Responsibilities

• Assist customers with purchases and repairs of Mechanical Seals.
• Provide recommendations on product applications and price quotations.
• Manage customer orders and ensure delivery commitments are met.
• Maintain reference files of procedures and product lists.

Skills

Effective written and verbal communication skills

Ability to read detailed drawings

Computer skills including Microsoft Office

ERP and CRM experience

Education

Mechanical Technologist / Technician College Diploma

Job description

A global engineering firm is seeking a full-time customer service representative to assist customers with purchasing and repairing Mechanical Seals. Responsibilities include managing orders, providing product recommendations, and ensuring delivery commitments. Candidates should possess a Mechanical Technologist/Technician diploma and have at least 2 years of customer service experience in a manufacturing setting. The role does not support remote work.