Quick Service (QSR) Sales Associate - Eataly Yorkville

Eataly; Toronto; On-site; CAD 23,419 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Free family meals

Employee discounts

Product classes

Job summary

Eataly in Toronto is seeking a Quick Service Restaurant Sales Associate to deliver exceptional guest service at multiple QSR counters, including gelato, pastries, coffee, and paninis. You will support food prep, maintain station cleanliness, and ensure FIFO and accurate cash handling.

The role requires strong communication, prior cash register and food service experience, and availability for evenings, weekends, and holidays. Benefits include insurance and meal perks.

Qualifications

• Outstanding communication and guest service skills.
• Experience operating a cash register preferred.
• Prior food service experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Provides service across all QSR counters.
• Completes food preparation assignments neatly, accurately and in a timely manner.
• Sets up stations and replenishes displays neatly including separation of allergens.
• Ensures all items are dated and following FIFO standards.
• Prepares necessary collateral, weighs, labels, packages and serves products.
• Complies with department policies and quality, health, safety and sanitation standards.
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills.
• Performs other duties as required or assigned.

Skills

Outstanding communication

Guest service skills

Cash register experience

Food service experience

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

Cash register

Espresso machine

Blender

Juicer

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
• EAT authentic Italian food at our restaurants, cafés and to-go counters

Job Description

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Compensation

• Compensation for this role is CAD $17.60 hourly, plus tips
• This position has been posted to fill a current vacancy

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.