Quick Service (QSR) Sales Associate - Eataly Eaton Centre

Eataly; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading Italian food marketplace located in Toronto is looking for a QSR Sales Associate who will provide exceptional guest service across various counters selling gelato, pastries, and more. The ideal candidate must have outstanding communication skills, experience with cash registers, and food service experience. Responsibilities include food preparation, maintaining station cleanliness, and operating cash registers. This role requires flexibility to work evenings and weekends. Benefits include medical insurance, paid time off, and discounts.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• Must be able to work with a flexible schedule including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Must be able to stand, walk, bend, and squat for up to 8 hours.

Responsibilities

• Provide service across all QSR counters.
• Complete food preparation assignments accurately and timely.
• Operate a cash register ensuring accuracy of cash drops.

Skills

Outstanding communication and guest service skills

Experience operating a cash register

Prior food service experience

Education

High school diploma or equivalent

Tools

Manual espresso machine

Drink blender

Juicer

Cash register

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR Manager.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!