Quality Supervisor

EnerSys Delaware Inc.; Burnaby; On-site; CAD 64,000 - 90,000; Full time

Job summary

A leading energy solutions provider is seeking a Plant Quality Supervisor to oversee quality assurance activities. This role involves leading a team, ensuring quality systems align with customer expectations, and engaging in problem-solving efforts to address complaints. Candidates should have a degree in a related field, with five years of experience in quality assurance, and strong skills in auditing and quality management systems. The position is located in Burnaby, Canada, with travel requirements of up to 15%.

Benefits

Paid Holidays

Medical, vision and dental

Life Insurance

Tuition reimbursement plan

Defined Pension Plan

Qualifications

• Five years of experience in a Quality Assurance environment.
• Management experience preferred.
• Training in six sigma or lean manufacturing techniques is a plus.

Responsibilities

• Lead and supervise Plant Quality Assurance activities and processes.
• Ensure quality systems meet customer expectations.
• Respond to customer complaints through effective problem-solving techniques.

Skills

Problem-solving

Quality management systems

Auditing skills

Mechanical assembly techniques

Electrical assembly techniques

Education

Four-year degree in a Business or Technical program

Tools

ERP systems

PLM systems

Job description

What We’re Offering

• Paid Holidays
• Medical, vision and dental
• Life Insurance, long term disability
• Tuitionreimbursement plan
• Defined Pension Plan

Compensation Range : 64,900-90,000

Compensation may vary based on applicant's work experience, education level, skill set, and / or location.

Job Purpose

The Plant Quality Supervisor is a change agent, adhering and promoting EnerSys Core Values (EH&S, Engagement, Continuous Improvement, Customer Experience, Teamwork, Ethics and Accountability). Is responsible for leading and supervising the Plant Quality Assurance activities and processes, including working with multiple internal and external groups within Customers, Suppliers and Operations context. This Supervisor role will strongly engage in our EOS (EnerSys Operating System) framework, MDI (Managing for Daily Improvements), A3s and RIE’s (Rapid Improvement Events), tracking and acting on Plant KPIs. Lead external and internal auditing processes / activities to ensure adherence to Lean Manufacturing Modules and Quality standards including ISO, VDA, 7QBs, etc.

Essential Duties and Responsibilities

• Participate, cascade and adhere to Site and Quality G-Matrix plans.
• Lead and support implementation of COGQ tools on NPIs and Series Production. Knowledge of APQP and PPAP tools is preferred.
• Work directly with the Plant staff to ensure quality systems are in place that meet customer expectations, recommend and implement actions to improve Plant operations.
• Ensure prompt responses to Customer complaints, Production and Supplier issues through problem solving tools and techniques (RCCM, 8D, CAPA, CARs, etc).
• Strong participation and adherence to EOS (EnerSys Operating System).
• Experience with ERP and PLM systems like Syteline, PIT, SAP, PTC Windchill, etc.
• Provide reporting and participation on Staff and QA meetings and reviews.
• Interface across Regional Quality Assurance areas (Customer, Supplier, System) to ensure process efficiencies with no duplication of effort.
• Ensure proper staffing and skillset of Plant QA personnel by working with HR, Project Managers, Marketing, etc. to understand customer requirements and program needs.
• Other duties as assigned.

Qualifications

• Strong knowledge of quality management systems and their requirements. Included here is the ability to learn and understand the requirements of alternate quality systems standards such as ISO 9001. TL9000 and ISO 14001 are preferred.
• Strong problem identification and problem-solving skills.
• Experience with Mechanical and Electrical assembly and test techniques. Experience with Electronics and IPC standards is preferred.
• Ability to understand EnerSys roles, responsibilities, departments including Sales, Service, Purchasing, Engineering, Customers and Suppliers.
• Strong auditing, prioritization, and communication skills.
• Must be a problem solver, self-starter able to prioritize and balance multiple tasks with minimal supervision.
• Must be able to interface with all levels of personnel including Management, customers, and auditors.
• Detail oriented with the ability to handle multiple, changing priorities

Education and Experience

• Four-year degree in a Business or Technical program or equivalent experience.
• Five years of experience in a Quality Assurance environment. Management experience preferred.
• Training in related techniques such as Six Sigma, SPC, Lean Manufacturing, etc. would be a plus.

Supervisory Responsibilities

• Direct supervision of the Plant Quality Assurance department.

Travel Requirement

• Travel to other Sites or Offices (around 15%).

Language Skills

• Must have excellent communication skills both written and oral.

General Job Requirements

• Generic

EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all.

We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws.

We encourage applications from members of equity-deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

Employment Equity / Diversity / Inclusion / Accessibility