Quality & Regulatory Operations Lead

Radformation; Canada; Remote; CAD 196,000 - 239,000; Full time

Job summary

A healthcare technology company is seeking a QARA Operations Lead to oversee quality and regulatory deliverables in a fully remote environment. The ideal candidate has 5+ years of experience in Quality Systems and familiarity with medical device regulations including CAPA. Responsibilities include managing QARA tasks, coordinating project schedules, and maintaining audit-ready documentation to support product development. This role offers competitive compensation and the opportunity to make a significant impact in the healthcare sector.

Benefits

Competitive salary

Health insurance options

401(k) with employer match

Self-managed PTO

Monthly internet stipend

Fully remote work environment

Qualifications

• 5+ years of Quality Systems experience and Software as a Medical Device (SaMD) experience.
• 3+ years in a project management or technical leadership role.
• Experience working in a regulated agile development environment.

Responsibilities

• Organize and manage timely completion of QARA tasks, including CAPAs and DHF deliverables.
• Coordinate due dates, dependencies, and status updates to align QARA work with project schedules.
• Maintain teamwide deliverable trackers with owners, due dates, and dependencies.

Skills

Quality Systems experience

Software as a Medical Device (SaMD)

Project management

Regulated agile development

Medical device CAPA regulations

Global medical device regulations

ISO 13485

ISO 14971

IEC 62304

GDPR

HIPAA

Tools

eQMS systems

ALM systems

Job description

About Radformation

Radformation creates solutions that detect medical errors and save clinical time for clinicians with a focus in radiation therapy. Using advanced algorithms and optimization techniques, our solutions bring automation to cancer treatments. Currently, many safety checks and planning steps are manually completed. Our goal is to help automate these processes for a more efficient and safer healthcare environment.

Our software focuses on three key areas:

• Time savings through automation
• Error reduction through automated systems
• Increased quality care through advanced algorithms and workflows

We are a fully remote, mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.

Why This Role Matters

This role will serve as a supervisor within the QARA function, providing oversight and guidance to strengthen communication, alignment, and execution across the team. As Radformation continues to scale, the QARA Operations Lead will coordinate key quality and regulatory deliverables, ensuring they stay aligned with product development timelines. You will work closely with the VP of Regulatory Affairs and cross‑functional partners to track progress, support design control activities, and maintain audit‑ready documentation across QARA.

Responsibilities Include:

• Organize and manage timely completion of QARA tasks, including CAPAs and DHF deliverables
• Coordinate due dates, dependencies, and status updates to align QARA work with project schedules
• Maintain teamwide deliverable trackers with owners, due dates, and dependencies
• Partner with deliverable owners to keep status current and identify risks early
• Interface with project leaders, RA, and Quality teams to clarify ownership and elevate risks
• Ensure QARA deliverables related to design control release timing are tracked by phase
• Coordinate the transition to new DHF/DDS templates during QMSR implementation
• Utilize eQMS and ALM systems to ensure deliverables are properly stored and audit‑ready
• Analyze performance data, tools, and templates to identify operational improvements
• Assist with international regulatory submissions and global conformity assessment needs
• Coordinate the company‑wide CAPA system
• Lead CAPA investigations, corrections, corrective actions, preventive actions, and effectiveness checks
• Host CAPA CRB meetings and present CAPA content during internal and external audits
• Conduct CAPA training as needed
• Perform other QARA‑related duties as assigned (e.g., validation of QARA applications)

Required Experience:

• 5+ years of Quality Systems experience and Software as a Medical Device (SaMD) experience
• 3+ years in a project management or technical leadership role
• Experience working in a regulated agile development environment
• Expert familiarity with medical device CAPA regulations and requirements
• Familiarity with global medical device regulations (QSR/QMSR, MDD/CMDR/MDR)
• Strong understanding of ISO 13485, ISO 14971, IEC 62304, GDPR, HIPAA, and related standards

Preferred Experience:

• Product development experience
• Extensive experience with eQMS and ALM systems
• Strong project management skills
• Post‑market / adverse event evaluation and reporting experience
• PMI certification

Who You Are

• Clear communicator who works effectively across teams
• Highly motivated with strong attention to detail
• Adaptable and comfortable managing multiple deliverable‑driven projects
• Strong ownership mentality and prioritization skills
• Committed to improving patient safety and product quality
• Analytical, organized, and proactive in identifying risks and opportunities

AI & Hiring Integrity

At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you—your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This ensures a fair process for everyone and allows us to see your authentic work.

Benefits & Perks — What Makes Us RAD

We care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer.

Salary range: $140,000–$170,000 USD base, commensurate with experience and location.

For US teammates (via TriNet):

Health & Wellness

• Multiple high‑quality medical plan options with substantial employer contributions
• Health coverage starting day one
• Short‑ and long‑term disability and supplementary life insurance

Financial & Professional Growth

• 401(k) with immediate employer match
• Annual reimbursement for professional memberships

Work‑Life Balance & Perks

• Self‑managed PTO + 10 paid holidays
• Monthly internet stipend
• Company‑issued laptop & home office setup stipend
• Fully remote work environment with virtual events and annual retreats

For global teammates (via Deel):

We provide benefits aligned with local standards and regulations, ensuring fairness and equity across regions.

Our Commitment to Diversity

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.

Agency & Candidate Safety Notice

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. All legitimate communication will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact [e-mail].