Quality Manager

Leggett & Platt, Inc.; London; Hybrid; CAD 100,000 - 115,000; Full time

Benefits offered by this job

Prescription benefits

Dental

Optical

Pension plan

RRSP option

Job summary

Leggett Dynamics in London, Ontario, is seeking a seasoned Quality Manager to lead the Quality team for our Automotive business. You will develop and maintain QMS, ensure compliance with IATF16949, and drive supplier and internal quality improvements.

You will manage Quality Engineers and technicians across shifts, oversee audits, CAPA, and continuous improvement initiatives, and mentor teams to meet customer requirements and certifications while upholding our commitment to quality and

Qualifications

• Bachelor’s degree in Engineering.
• 5–10+ years of quality experience, with a substantial portion (typically 3+ years) in the Automotive Manufacturing or supply chain sector.
• 3+ years of leadership experience as Quality Manager in the Automotive Manufacturing, overseeing quality teams in a multi-shift or multi-site environment.

Responsibilities

• Develop and refine QMS systems to meet or exceed automotive customer requirements, ensuring certifications are maintained.
• Lead quality performance, including monitoring metrics, managing improvement projects, and addressing top-level KPIs.
• Manage quality teams, encompassing Quality Engineers, technicians, and cross-functional problem-solving teams.
• Oversee product launch quality, including safe-launch audits, corrective action plans, and quality checklists.
• Coordinate supplier quality activities, such as audits, supplier corrective actions, and performance tracking.
• Conduct audits of processes and systems to ensure compliance with quality standards, reporting findings and ensuring timely closure of gaps.
• Implement structured problem-solvingfor trending issues, customer complaints, and internal failures.
• Provide training and mentoring in quality principles, core tools, and continuous improvement to cross-functional teams.
• Support customer quality requirements.

Skills

QMS IATF16949

FMEA

APQP

MSA

Lean Six Sigma

RCA

Communication

Education

Bachelor's degree in Engineering

Tools

GD&T

Internal/External Audits

Job description

Leggett Dynamics' overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett Dynamics' inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries.

We, at Leggett Dynamics, are searching for a Quality Manager within our Quality team to help support our Automotive business. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? That’s right! Our automotive products fall into four primary groups: Seating and Lumbar support, Motors, Actuators and Massage Systems. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a Quality Manager, you will be responsible planning, coordinating and directing quality assurance activities to provide governance, maintenance and ensure compliance with the Company's Quality Management System in order to maintain defined standards. The responsibility of this role is also to fulfil the quality requirements and obligations from the customers.

Bachelor’sdegree in Engineering

5– 10+ years of quality experience, with a substantial portion (typically 3+ years) in the Automotive Manufacturing or supply chain sector.

3+ years of leadership experience as Quality Manager in the Automotive Manufacturing,overseeing quality teams in a multi-shift or multi-site environment.

Technical Knowledge & Industry Standards

• Proficient in managing Quality Management Systems (QMS) aligned with IATF16949 standards.

Hands-on experience with automotive core tools (AIAG) such as FMEA, control plans, PPAP, APQP, and MSA.

Familiarity with internal/external audits, including customer and third-party audits, and leading Corrective and Preventive Action (CAPA) initiatives.

Knowledgeable in supplier quality management, covering quality agreements, supplier audits, performance monitoring, and escalation / corrective procedures.

GD&T

Expertise in RCA methodologies such as 8D, Kepner-Tregoe, and Shainin.

Understanding of continuous improvement methodologies like Lean, Six Sigma, Kaizen, 5S, etc..

Functional Responsibilities

Develop and refine QMS systems to meet or exceed automotive customer requirements, ensuring certifications are maintained.

Lead quality performance, including monitoring metrics, managing improvement projects, and addressing top-level KPIs.

Manage quality teams, encompassing Quality Engineers, technicians, and cross-functional problem-solving teams.

Oversee product launch quality, including safe-launch audits, corrective action plans, and quality checklists.

Coordinate supplier quality activities, such as audits, supplier corrective actions, and performance tracking.

Conduct audits of processes and systems to ensure compliance with quality standards, reporting findings and ensuring timely closure of gaps.

Implement structured problem-solvingfor trending issues, customer complaints, and internal failures.

Provide training and mentoring in quality principles, core tools, and continuous improvement to cross-functional teams.

Support customer quality requirements.

Key Soft Skills

Excellent communication skills (verbal, written, interpersonal) for cross-functional alignment and stakeholder engagement.

Strong project and people management capabilities, including planning, prioritization, and leading multiple quality initiatives.

Customer-focused mindset, able to handle pressure and escalations, complaints, and maintainstrong Tier 1 and OEM relations.

• Strong presence on Manufacturing Floor

Preferred Certifications (Value-Add)

ASQ Certifications: Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE).

Compensation

Salary Range from $100,000 to $115,000 based on Experience.

In addition, we offer Great benefits including prescription, dental, optical, a company sponsored registered pension plan, optional RRSP, and more!

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett Dynamics, a business unit of Leggett & Platt, Incorporated, is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!

We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.

For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located athttp://privacy.leggett.com

Applicants in the United States: Leggett & Platt Incorporated is an Equal Opportunity Employer. If you need accessibility or assistance to apply for career opportunities through this site, please email us to ensure your inquiry is directed to a member of the Human Resources Staff.