Quality Manager

itec group, Inc.; Hamilton; In loco; CAD 100.000 - 120.000; Tempo pieno

Descrizione del lavoro

itec group in Hamilton, Ontario, is seeking an experienced Quality Manager with a strong automotive assembly background to lead the Quality Department and drive continuous improvement across manufacturing operations.

You will oversee quality engineers and technicians, ensure compliance with IATF 16949 and ISO 9001, manage customer complaints and CAPAs, and collaborate with Production, Engineering and Supply Chain to deliver defect-free products and robust process capability.

Competenze

• Bachelor’s degree or diploma in Engineering, Quality Management, Manufacturing, or related field.
• Proven experience as Quality Manager or senior quality leader in automotive manufacturing.
• Direct experience with automotive assembly processes is essential.
• Strong knowledge of automotive QMS (IATF 16949, ISO 9001).
• Experience with core quality tools: APQP, PPAP, FMEA, SPC, MSA, 8D.
• Experience managing customer complaints, CAPA, RCA, and continuous improvement.

Mansioni

• Lead and manage the Quality Department and teams.
• Develop and maintain quality systems per automotive standards and customer requirements.
• Oversee QA/QC activities throughout assembly and manufacturing.
• Drive continuous improvement to reduce defects and scrap.
• Lead root cause analysis and CAPA initiatives for quality issues.
• Manage customer complaints and coordinate responses to ensure timely resolution.
• Monitor quality KPIs, identify trends, and drive corrective actions.
• Collaborate with Production, Engineering, Maintenance, and Supply Chain to improve processes.
• Oversee internal and external audits and ensure compliance.
• Support new product launches, process changes, and customer approvals.

Conoscenze

Leadership

Quality management

Cross-functional collaboration

Root cause analysis

Continuous improvement

Analytical skills

Communication

Formazione

Engineering degree

Quality management certification

Strumenti

IATF 16949

FMEA

APQP/PPAP

MSA/SPC

Descrizione del lavoro

We’re excited to share an opportunity for an existing vacancy as a Quality Manager. Our client, an established and growing manufacturing organization, is seeking an experienced Quality Manager with a strong background in automotive assembly. This is an excellent opportunity for a quality professional who enjoys leading teams, driving continuous improvement, maintaining customer quality standards, and ensuring manufacturing processes consistently meet automotive industry requirements.

Daily responsibilities

• Lead and manage the Quality Department, overseeing quality engineers, technicians, and other quality personnel.
• Develop, implement, and maintain quality management systems in accordance with automotive industry standards and customer-specific requirements.
• Oversee quality assurance and quality control activities throughout automotive assembly and manufacturing operations.
• Drive continuous improvement initiatives to reduce defects, minimize scrap, improve process capability, and enhance overall product quality.
• Lead root cause analysis and corrective and preventive action initiatives to address internal and external quality issues.
• Manage customer complaints, coordinate responses, and ensure timely resolution of quality concerns.
• Monitor key quality performance indicators, identify trends, and implement strategies to improve operational performance.
• Collaborate with Production, Engineering, Maintenance, and Supply Chain teams to resolve quality issues and improve manufacturing processes.
• Oversee internal and external audits, ensuring compliance with applicable quality standards and customer requirements.
• Support new product launches, process changes, production trials, and customer approvals.
• Develop, mentor, and evaluate quality team members while fostering a culture of accountability and continuous improvement.
• Serve as the primary point of contact for customer quality representatives, auditors, and other external stakeholders.

Mandatory Requirements

• Degree or diploma in Engineering, Quality Management, Manufacturing, or a related discipline.
• Proven experience in a Quality Manager or senior quality leadership role within an automotive manufacturing environment.
• Direct experience with automotive assembly processes is essential.
• Strong knowledge of automotive quality management systems, including IATF 16949 and ISO 9001.
• Experience with core automotive quality tools, including APQP, PPAP, FMEA, SPC, MSA, and 8D problem-solving.
• Demonstrated experience managing customer complaints, corrective actions, root cause analysis, and continuous improvement initiatives.
• Strong leadership skills with the ability to develop and motivate a quality team.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Ability to work cross-functionally with manufacturing and engineering teams to achieve quality, delivery, and operational objectives.

Salary Range

$100,000–$120,000 annually.