Quality Manager

caoutchoucs et plastiques Falpaco inc; Granby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Canadian manufacturer is seeking a Quality Manager in Granby. The role involves ensuring quality management systems are maintained, providing technical support, and leading continuous improvement initiatives. The ideal candidate will be bilingual in French and English and possess strong interpersonal skills. Knowledge of Word, Excel, and PowerPoint is essential.

Qualifications

• Fluent in spoken and written French and English.
• Strong knowledge of Word, Excel, and PowerPoint.

Responsibilities

• Contribute to the company's quality management and continuous improvement.
• Provide technical support to customers and suppliers.
• Conduct internal audits and manage non-conformance processes.
• Lead problem-solving workshops and continuous improvement initiatives.

Skills

Bilingual (French and English)

Interpersonal skills

Proactive personality

Tools

Word

Excel

PowerPoint

Job description

Duties

• Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities.
• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation, including all company processes and work instructions.
• Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics related to product quality monitoring and identify opportunities for improvement.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Required Qualifications

• Spoken and written languages: French and English.
• Knowledge of software: World, Excel, PowerPoint.
• Open-minded, proactive personality with strong interpersonal skills.

Salary and Conditions

Salary and conditions are based on company policy and the candidate's experience.