Quality Manager

Jobgether; Brantford; Hybrid; CAD 117,000 - 153,000; Full time

Benefits offered by this job

Annual base salary CAD 116,917–153,454

Profit-sharing opportunities

Extended healthcare, vision and dental

Job summary

Partner Company in Brantford, Ontario seeks a Quality Manager to lead and continuously improve quality systems across a diverse manufacturing environment. You will oversee QA labs, quality improvements, and site personnel while ensuring ISO 9001, GMP, and Health Canada compliance.

You will drive product safety, process consistency, and operational excellence, collaborating with cross-functional teams and supporting new product development and capital projects.

Qualifications

• Bachelor's degree in Engineering, Sciences or related discipline.
• 5+ years in quality management or quality assurance, preferably in manufacturing.
• Experience implementing TPM and quality improvement initiatives.
• ISO 9001 experience strongly preferred.
• Understanding of Ontario health and safety regulations.
• Strong leadership and team management capabilities.
• Experience delivering problem-solving and continuous improvement projects.
• Lean and Six Sigma knowledge; Six Sigma Black Belt is a plus.
• Excellent written and verbal communication; ability to present data.
• Collaborative across departments and organizational levels.

Responsibilities

• Lead and reinforce GMP compliance to ensure product quality and safety.
• Develop and maintain quality standards for raw materials, components, and finished goods.
• Manage QA laboratories, quality improvement activities, and site quality personnel.
• Partner with operations to identify and implement process improvements.
• Oversee internal and ISO audits and ensure corrective actions.
• Ensure compliance with policies, regulatory requirements, and quality standards.
• Provide quality leadership for manufacturing, capital projects, and NPD initiatives.
• Build a strong quality culture and develop team capabilities.
• Monitor quality metrics and lead management reviews.
• Support global quality initiatives and adhere to Quality Absolutes.
• Manage supplier relationships and investigate non-conformances.
• Own the site's Daily Quality Management System process.
• Manage ISO 9001 QMS and its maintenance across the division.
• Oversee quality department budget and prioritize resources.
• Collaborate with quality counterparts across locations to share best practices.
• Identify and lead continuous improvement opportunities across programs.
• Oversee product and process qualification activities.
• Analyze consumer complaint data and CRC trends to drive improvements.

Skills

Leadership

Quality management

Problem solving

Communication

Data analysis

Cross functional collaboration

Education

Bachelor's degree in Engineering, Sciences

Tools

ISO 9001

TPM

GMP

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality Manager based in Brantford, Ontario, Canada.

As Quality Manager, you will lead and continuously improve quality systems, programs, and standards across a diverse manufacturing environment. You will oversee quality assurance laboratories, quality improvement activities, and site quality personnel, ensuring compliance with corporate standards and applicable regulatory requirements. Working closely with manufacturing operations and cross-functional teams, you will drive product safety, process consistency, and operational excellence. You will play a key role in maintaining ISO 9001, GMP, and Health Canada compliance while supporting new product development, capital projects, and manufacturing improvements. Through data-driven decision-making and continuous improvement initiatives, you will strengthen quality performance and reduce product-related issues. This role offers an opportunity to shape quality culture, develop high-performing teams, and contribute to strategic business objectives.

Accountabilities

• Lead and reinforce compliance with Good Manufacturing Practices (GMP) to ensure the quality and safety of manufactured products.

• Develop, implement, and maintain quality standards for incoming raw materials, components, and finished goods, including applicable Playbook standards.

• Manage quality assurance laboratories, quality improvement activities, and site quality personnel.

• Partner with manufacturing operations to identify and implement process improvements, including the use of technology to optimize quality standards.

• Oversee internal and ISO audits, ensuring findings are addressed and corrective actions are completed effectively.

• Ensure compliance with organizational policies, regulatory requirements, and applicable quality management standards.

• Provide quality leadership and technical support for manufacturing activities, capital projects, new product development, and DTV initiatives.

• Build a strong quality culture by developing team capabilities and working with department leaders and manufacturing employees to reinforce quality standards.

• Monitor quality metrics, coordinate data collection, and lead management reviews to communicate priorities and drive performance.

• Support global quality initiatives and promote adherence to established Quality Absolutes.

• Manage and communicate escalated quality issues, ensuring timely investigation and resolution.

• Collaborate with manufacturing teams to address recurring quality losses and manage products and components placed on quality hold.

• Coordinate product disposition and corrective actions with relevant cross-functional teams, including manufacturing, planning, and quality engineering.

• Manage supplier relationships and work directly with raw material suppliers to investigate and resolve non-conformance events.

• Own and lead the site's Daily Quality Management System process.

• Manage the ISO 9001 quality management system and support its implementation and maintenance across the manufacturing division.

• Oversee the quality department budget and prioritize resources in line with strategic quality plans and business objectives.

• Collaborate with quality counterparts at other manufacturing locations to share and implement best practices.

• Identify and lead continuous improvement opportunities across quality programs, systems, and manufacturing processes.

• Oversee product and process qualification activities.

• Analyze consumer complaint data and Consumer Response Center (CRC) trends to identify recurring issues and develop corrective projects and improvement plans.

Requirements

The ideal candidate is an experienced quality professional with a strong background in manufacturing environments, quality management systems, and continuous improvement methodologies. You should demonstrate the ability to lead teams, manage complex quality initiatives, and influence stakeholders at all organizational levels. Strong analytical capabilities, business awareness, and a proactive approach to problem‑solving are essential.

• Bachelor's degree in Engineering, Sciences, or a related discipline.

• At least 5 years of experience in a quality management or quality assurance function, preferably within a manufacturing environment.

• Experience implementing and leading Total Productive Maintenance (TPM) and quality improvement initiatives.

• Practical knowledge of quality management systems, with ISO 9001 experience strongly preferred.

• Understanding of Ontario health and safety regulations.

• Strong leadership and team management capabilities, with the ability to motivate and develop employees.

• Experience identifying, leading, and delivering problem-solving and continuous improvement projects.

• Knowledge of Lean methodologies and Six Sigma principles; Six Sigma Black Belt certification is an advantage.

• Excellent written and verbal communication skills, including the ability to present quality performance data and facilitate discussions.

• Strong interpersonal and facilitation skills, with the ability to collaborate across departments and organizational levels.

• Proven ability to build effective teams and encourage shared accountability for objectives.

• Strategic and visionary leadership skills, with the ability to inspire teams in a dynamic manufacturing environment.

• Strong business acumen and the ability to align quality decisions with broader organizational goals.

• Excellent planning, prioritization, and organizational skills.

• Innovative mindset, with the creativity and resourcefulness to develop practical solutions and improve existing processes.

• Ability to manage internal and external stakeholder relationships, including suppliers and cross-site quality teams.

Benefits

• Annual base salary: CAD 116,917–153,454.35, depending on relevant skills, experience, education, and location.

• Profit-sharing opportunities.

• Potential short-term and long-term incentive programs, depending on eligibility, job level, and performance.

• Flexible benefits plan.

• Company-paid extended healthcare, vision, and dental coverage.

• Company-funded defined contribution pension plan.

• Employer matching on savings plan contributions.

• Short-term and long-term disability coverage.

• Optional life insurance and accidental death and dismemberment coverage.

• Employee Assistance Program (EAP).

• Access to an employee association offering events, family activities, draws, and prizes.

• Access to an on-site fitness facility.

• Employee store access.

• Use of company cottages at Lake Joseph Resort in the Muskoka region.

• Limited remote working flexibility, with eligible employees able to work remotely once per month.

• Opportunities to collaborate with global and regional quality teams and contribute to strategic manufacturing initiatives.

• Inclusive and supportive working environment focused on employee development and collaboration.