Quality Improvement Specialist

Vancouver Island Health Authority; Oak Bay; Hybrid; CAD 91,000 - 130,000; Full time

Job summary

Vancouver Island Health Authority seeks a Quality Improvement Specialist to lead and coordinate QI activities across multiple sites in a hybrid role. You will design improvement plans, monitor quality indicators, and support staff in applying QI methods to patient safety initiatives.

The position emphasizes training, collaboration, and driving data-informed improvements in a healthcare setting, with regular travel between sites. A Master’s in a related field and senior experience are required.

Qualifications

• Master's degree in a related health field with seven years of related experience.
• Two years' experience in quality improvement in healthcare.
• Valid BC Driver's License.

Responsibilities

• Provide leadership, support and coordination of quality improvement activities.
• Develop program-specific quality improvement plans with identified quality indicators.
• Develop and implement Island Health Quality Improvement Plan and Accreditation Work Plan.
• Maintain a Quality Improvement/Risk registry and train staff in QI methods.

Skills

Quality improvement methods

Communication skills

Team collaboration

Time management

Problem solving

Data analysis

Online collaboration tools

Education

Master's degree in a related health field

7 years related experience incl. 2 years in quality improvement

Job description

Quality Improvement Specialist - (236296)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0800-1600

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$46.55 - $66.91

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Quality Improvement Specialist provides leadership, support and coordination of quality improvement activities. Specifically, the scope of this work includes development of program specific quality improvement plans with identified quality indicators, the development and implementation of an Island Health Quality Improvement Plan and Accreditation Work Plan for the Program, and the development and ongoing maintenance of a Quality Improvement/Risk registry. The Quality Improvement Specialist provides training and support to implement quality improvements and build capacity of QI methodology within the organization.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a Master's Degree in a related health field and seven (7) years related experience including two (2) years' experience in quality improvement, development, implementation and evaluation in a healthcare setting.

Valid BC Driver's License.

Skills And Abilities

• Educational preparation in quality improvement, certificate in quality improvement or equivalent training in the use of quality improvement methods and tools.
• Ability to communicate, engage and motivate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships, to listen actively and understand the perspective of others.
• Ability to effectively self-manage time as it relates to deadlines and workload.
• Ability to facilitate solution-focused approaches through innovation and creativity.
• Ability to work in a collaborative, interdisciplinary team.
• Ability to model organizational values and principles and maintain ethical standards.
• Ability to identify, prioritize, plan and complete work assignments.
• Ability to apply problem-solving and critical thinking to achieve optimal outcomes.
• Proficient in collecting and analyzing data.
• Proficient with online collaborative software tools.
• Physical ability to carry out the duties of the position.

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,481 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity. Please note, these positions are hybrid and will regularly need to travel to sites to support work in-person. These 3 positions are for North Island, Central Island, and South Island respectively.