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A leading global materials company in Vancouver seeks an experienced quality manager to oversee product quality management within the manufacturing environment. The ideal candidate has a Bachelor's degree in Science/Engineering and over 5 years of relevant experience. Responsibilities include managing customer specifications, supplier quality, and production process quality. The company values innovation and offers an inclusive work environment focused on renewable energy initiatives.
As the world and the way people live is changing, we at Bekaert believe it’s our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings whilst also leveraging our expertise to develop innovative solutions with new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low-carbon construction, and green energy.
As a dynamic and growing company with over 24 000 employees worldwide, 75 nationalities, a retention rate above 90% and almost € 5.3 billion in combined revenue in 2023, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!
Purpose and MissionCustomer specification handling and on-boarding:
- Responsible for analyzing customer product specifications in consultation with the R&D product, process and plant team.
- Responsible for the customer specific requirements (CSR) and specification handling for H2 for CN customers. It also includes doing a gap analyses with the current quality systems into the system and managing the gaps
- Coordinate the PPAP / first article inspection towards customers, including setting-up the action plants and manage the governance around PPAP.
- Prepare the PPAP package so that it is aligned with the customer expectations towards quality and time. (Customers are local and international customers)
Supplier Quality Management:
-Establish quality standards for raw materials, key, and important auxiliary materials and obtain supplier recognition.
- Monitor and track supplier quality performance.
-Participate in supplier on-site audits and follow up on corrective actions.
-Continuously improve supplier capabilities to meet BK's quality requirements.
-Track supplier quality complaints and the completion of corrective actions.
-Participate in relevant work related to new supplier development.
Production Process Quality Management and Control:
- Compilation, updating, training, and implementation of quality-related documents throughout the entire production process from raw material intake to shipment.
- Document customer quality requirements internally to ensure compliance with customer specifications.
- Lead investigations into quality issues during production and develop corrective measures.
- Document group quality management requirements and ensure departmental implementation.
Product Quality Management and Assurance:
- Monitoring and tracking of product quality levels
- Conducting regular product audits to ensure compliance
- Assisting the R&D department in the development and transfer of new products
- Ensuring product qualification rates meet company requirements
Department Quality Management System(Quality, Enviroment) Daily Maintenance:
-Management of system documents within the department
-Internal management system audits and improvement tracking
-Daily maintenance of the management system
Customer Compliant Handling:
- Handling daily customer complaints: Conducting root cause analysis and tracking corrective action results
- Preparing reports as required by customers
- Analyzing customer complaints periodically and proposing improvement recommendations
- Maintaining effective communication with the Business Unit Quality Manager regarding customer complaints
- Assisting Marketing or Sales teams with customer audits/site visits (if applicable)
SHE:
- Participating in department-level information security work and complying with company information security requirements
- Engaging in department-level Safety, Health & Environment (SHE) activities
- Serving as the execution lead for SHE and information security management within the company/department, with the obligation to faithfully fulfill related duties.
Our Hydrogen Business Unit is a dynamic and innovative scale-up business. It specializes in Energy Transition, with a focus on Hydrogen generation. Our international team features young and diverse professionals bursting with entrepreneurial spirit.
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Are you a talented individual passionate about renewable energy? Do you want to be part of a growing, exciting team? Join us in shaping the future of renewable energy. To know more, visit Bekaert Careers