Quality Director

CIMA+; Sherbrooke; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading consulting firm in Sherbrooke, Canada, seeks a Quality Management Leader to oversee the Quality Management System and ensure compliance with ISO 9001 standards. The role requires a university degree, significant quality management experience, and fluency in both French and English. This position emphasizes leadership in quality practices and enhancing team performance across Canada. Flexible working options and comprehensive benefits are offered.

Benefits

Comprehensive benefits from day one

Flexible hybrid working hours

3 to 5 weeks of vacation

Qualifications

• Minimum of 10 years of experience in quality management, with at least 5 in a value-added role.
• Experience in the consulting engineering sector is a strong asset.
• Familiarity with the ISO 9001:2015 standard.

Responsibilities

• Lead and improve the Quality Management System (QMS).
• Design and communicate quality strategies to management.
• Act as Subject Matter Expert ensuring compliance awareness across teams.

Skills

Quality management tools

Communication

Leadership

Adaptability

Bilingual (French/English)

Education

University degree in Engineering or related field

Tools

MS Office 365

Job description

Overview

Company Description: Welcome to a commitment to sustainable development you can relate to. Welcome to people who like people, to brilliant minds, tomorrow’s visionaries, challenge seekers, collaborators, and those with an entrepreneurial spirit in their DNA. At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full potential in an environment that’s engineered for people. At CIMA+, we care about our people and make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the company. At CIMA+, we give you the freedom and flexibility to manage your work on your own terms and the opportunity to work on projects you can relate to. Welcome to CIMA+

Job Description

Your mission will be to lead and integrate Quality in order to ensure the consistency, performance, and sustainability of the Quality Management System, by mobilizing teams and aligning practices with the company's vision and objectives.

Responsibilities

• Lead the planning, operation, monitoring, and improvement of the Quality Management System (QMS) to ensure its compliance and effectiveness.
• Design and communicate the quality strategy to senior management, including key issues, action plans, and results achieved.
• Develop, manage, and promote corporate quality practices, including the policy, directive, and quality manual.
• Act as a Subject Matter Expert (SME) within the organization, ensuring awareness across all staff of the importance of complying with applicable requirements.
• Serve as the process owner for key evaluation and improvement processes (customer satisfaction, internal audits, non-conformance management, and corrective actions).
• Act as the custodian of the ISO 9001 certification (including QMS compliance) and manage the contractual relationship with the external registrar.
• Define and implement governance related to compliance with professional practice requirements (professional orders: engineers, architects, land surveyors, etc.).
• Lead and develop team members located across Canada, including planning, organizing, and managing performance.
• Manage the corporate component of purchasing standards and technical documents—from contract management to handling internal requests.
• Manage registrations and required documentation for annual renewals and registrations with provincial associations.

Qualifications

• University degree in one of the following fields: Engineering, Project Management, or any other relevant discipline.
• Minimum of 10 years of experience in quality management, including at least 5 years in a value-added role (e.g., operations or a related function providing deep knowledge of quality processes and procedures).
• Experience in the consulting engineering sector or a service-oriented company is considered a strong asset.
• Advanced knowledge of quality management tools.
• Familiarity with the ISO 9001:2015 standard.
• Strong skills in MS Office 365 suite.
• Proven ability to communicate effectively and collaborate.
• Demonstrates adaptability, flexibility, autonomy, and agility.
• Fluency in both French and English is required in order to communicate with a diverse range of stakeholders across Canada.
• Internal auditor certification is considered an asset.

Why Choose CIMA+? Because we offer

• Comprehensive benefits available from day one for all permanent employees working at least 20 hours per week.
• Employee and family assistance program.
• Retirement savings plan (RRSP) with employer contribution up to 4%.
• As an employee-owned company, an annual opportunity to purchase shares for all employees.
• Flexible hybrid working hours.
• Work-life balance policy across Canada.
• 3 to 5 weeks of vacation, depending on relevant experience.
• Tailored training to enhance your existing skills.

Ethics and equity

Ethics and integrity are core values at CIMA+, and we seek individuals who adhere to these principles. We are committed to creating opportunities for all our talent to contribute to the firm’s success, grow, and advance, regardless of cultural or other differences. We fully embrace employment equity principles and encourage women, visible minorities, Indigenous people, and persons with disabilities to apply. Accommodation measures are available upon request to facilitate participation in the recruitment process.

Additional Information

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.). In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment. Accommodations are available on request. Your Business Partner will process your request. Find out about The CIMA+ advantage - CIMA+.