Quality Coordinator – ALTO project / Cadence

SYSTRA; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

SYSTRA Canada is seeking a Quality Coordinator to support the Quality Manager in developing and maintaining the design quality management system, and to coordinate quality activities across multidisciplinary teams. You will monitor performance indicators, contribute to dashboards in Power BI, and help automate reporting and audit management to improve compliance and delivery.

The role requires 3–5 years of experience, a degree in engineering or quality management, and bilingual French/English,

Qualifications

• 3–5 years of experience in quality coordination or related roles.
• Experience with quality systems, audits and process improvement.
• Bilingual in French and English; ability to communicate with diverse clients.
• Strong data analysis and dashboard skills.

Responsibilities

• Support the Quality Manager in developing, implementing, maintaining and continuously improving the design quality management system.
• Coordinate quality activities and develop, implement and maintain quality procedures, guidelines and reference documents.
• Monitor performance indicators and contribute to the development of tracking tools and dashboards.
• Coordinate and conduct internal quality audits; follow up on corrective and preventive actions, quality registers and records.
• Work with stakeholders across disciplines to ensure timely completion of quality-related actions and deliverables.
• Document and optimize workflows, strengthen process standardization, and improve communication across project teams.
• Contribute to automating KPIs, tracking tools, reports and audit management systems to reduce manual tasks and improve performance and compliance monitoring.
• Translate multidisciplinary workflows into documented procedures, quality controls, and automated tracking solutions.

Skills

Quality coordination

Quality assurance

Process improvement

Data analysis

Dashboard creation

Bilingual French/English

Stakeholder coordination

Education

Engineering or quality management degree

Equivalent education/experience

Tools

Visio

Power BI

Power Automate

SharePoint

AgilePoint

Job description

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a railway.

Context

As a member of the Cadence consortium, SYSTRA Canada is contributing its expertise to ALTO, the high-speed rail project connecting Quebec City and Toronto.

Missions/Main Duties

• Support the Quality Manager in developing, implementing, maintaining and continuously improving the design quality management system.
• Coordinate quality-related activities, and develop, implement and maintain quality procedures, guidelines and reference documents.
• Monitor performance indicators and contribute to the development of tracking tools and dashboards.
• Coordinate and conduct internal quality audits; follow up on corrective and preventive actions, quality registers and records.
• Work with stakeholders across disciplines to ensure the timely completion of quality-related actions and deliverables.
• Document and optimize workflows, strengthen process standardization, and improve communication and coordination across project teams.
• Contribute to automating key performance indicators, tracking tools, reports and audit management systems to reduce manual tasks and improve performance and compliance monitoring.
• Quickly understand the workflows of multidisciplinary teams and translate them into documented procedures, quality controls, performance indicators and automated tracking solutions.
• Support the achievement of project quality objectives and compliance requirements, while enabling technical and management teams to remain focused on project delivery.

Profile/Skills

Education:

College diploma or university degree in engineering, quality management, project management, or a related field. An equivalent combination of education and experience may be considered.

Years of experience:

3 to 5 years of relevant experience in quality coordination, quality assurance, quality control, or process improvement, preferably on engineering or infrastructure projects.

Technical Competencies

• Procedure writing and workflow documentation.
• Process mapping, including with Visio.
• Quality management systems and audit support.
• Continuous improvement, and the development and monitoring of key performance indicators.
• Data analysis and dashboard creation.
• Power BI, Power Automate, SharePoint and Agile Point.
• Process automation and standardization.
• Stakeholder coordination and thorough follow-up on actions.
• Clear verbal and written communication skills, both in French and in English*
• Reasons for requiring bilingualism: You will have the opportunity to work with a varied clientele, including both French- and English-speaking companies. Bilingualism is therefore fundamental to building strong relationships with our customers, understanding their specific needs, communicating effectively in their preferred language and facilitating strategic meetings.

Skills

Personal and soft skills :

• Analytical mindset, strong organizational skills and the ability to map processes.
• Proactive, self-directed approach and ability to work with minimal supervision.
• Ability to learn quickly, understand complex processes and document them clearly.
• Ability to engage and coordinate stakeholders from different disciplines.

SYSTRA Canada is committed to having a diverse and inclusive workforce. We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel.

We use AI-enabled tools in our recruitment platform (iCIMS) for tasks like resume parsing and candidate matching. These tools do not make hiring decisions; all applications are reviewed by a human recruiter, and final decisions are made by our hiring team.For questions about our hiring process or AI tools, please contact [e-mail].

Note: In this description, the masculine gender is used for easy reading purposes and includes the feminine.

Workplace Type

Hybrid