Quality Control Associate

Factor_; Calgary; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Shift premiums

Health benefits

Meal box discount

Job summary

Factor_ is seeking a Quality Control Associate in Calgary to maintain and improve product quality control processes and food safety requirements. You will report to the Supervisor and ensure customers receive safe, high‑quality meals.

Your duties include inspecting inbound SKUs, communicating with Operations, Procurement and Logistics, and maintaining records of CCPs, PCPs, line verifications, and GMPs. You will work in a refrigerated environment and adapt to a fast‑paced setting.

Qualifications

• Must have strong English communication skills (verbal and written).
• Familiarity with MS Office and Google Apps; comfortable learning new technologies.

Responsibilities

• Receive inbounding and inventory SKUs from Warehouse and conduct quality control inspections to ensure specifications.
• Maintain clear communication with Operations, Procurement, and Logistics; document non-conformances with photos.
• Perform QC inspections on raw materials, work‑in‑progress and finished products to ensure standards.

Skills

English communication

MS Office

Google Apps

Teamwork

Multitasking

Physical stamina

Education

Biological, Chemical or Food Sciences diploma

Job description

Location

Chinook (4951 - 110 Avenue SE, Calgary, Alberta)

Shift Schedule

• Shift: Monday–Friday/Saturday, 3:00 PM onwards until 2:00 AM (evening/night shift)
• Requirement: Must be flexible with scheduling as needed.

About The Role

As a Quality Control Associate you will take a hands‑on approach to maintaining and continuously improving our product quality control processes and monitoring our food safety requirements. Reporting to the Supervisor, you will play a key role in ensuring our customers are being provided with safe, great tasting meals.

What You Will Be Doing

• Receive inbounding and inventory SKUs from the Warehouse department and conduct quality control inspections to ensure products adhere to required specifications.
• Maintain clear and concise communication with the Operations, Procurement, and Logistics teams; in cases of product non‑conformance, alongside maintaining a photo database of product non‑conformances.
• Perform quality control inspections on raw materials, work‑in‑progress and finished products to ensure products meet Company Standards.
• Conduct environmental monitoring through swabbing and equipment calibration verification.
• Monitor GMPs are followed by all employees and Management of allergens is followed as per procedures.
• Ensure compliance of products with regulatory requirements through monitoring of product labeling, CCPs and PRPs as applicable.
• Maintain accurate reports and records (e.g. CCP & PCP records, line verification records, GMPs).
• Input and verify data in QA tracking systems (e.g., Google Sheets, QA App, IMT, WMS, Datalit)
• Address quality concerns and best before date (BBD ) issues on the production lines as needed.
• Ensure all Out of Spec findings are managed according to established procedures, including Deviation, Corrective Action & Preventative Measures, Food Safety Assessments and Product Holds.
• Assist management team in troubleshooting and resolving problems within the Production Process.
• Perform additional tasks as assigned

At a Minimum, You Have

• Post‑secondary education in Biological, Chemical or Food Sciences diploma
• 6 Months to 1 year experience working in QC/QA in a food processing, manufacturing or service industry; experience with RTE product is an asset
• Physically capable and willing to push, pull, and lift up to 50lbs
• Comfortable with standing for extended periods of time and performing regular bending, twisting and walking
• Understanding the Safe Food for Canadians Regulations and GFSI schemes
• Willing and able to work in a refrigerated environment (0°C to 4°C)
• Strong communication skills in English, both verbal and written
• Familiar with MS Office, Google Apps and comfortable learning new technologies.
• Ability to prioritize, remain calm and alert while multitasking in a fast‑paced and deadline oriented environment.
• Ability to work independently and within a team environment, in addition to having strong interpersonal skills.
• Level 1 First Aid is considered an asset.

What You’ll Get In Return

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard‑working and supportive team

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

Pay Range

$20.25—$20.25 CAD