Quality Consultant-SAB

The Good Samaritan Society; Lethbridge; On-site; CAD 76,000 - 106,000; Full time

Job summary

The Good Samaritan Society in Alberta is seeking a Quality Consultant to provide evidence-based advice, leadership, and support to care home staff, clinical, and program leaders to ensure quality and clinical standards are met.

Reporting to the Director of Quality and Professional Development, the role focuses on quality improvement, policy development, resident safety, data analysis, and collaboration with Learning and Development to implement improvements.

Qualifications

• Bachelor of Science in nursing and active provincial registration.
• 5+ years in geriatrics with leadership experience.
• Experience with quality improvement tools and data analysis.
• Training in adult education or related field preferred.

Responsibilities

• Provide evidence-based advice, consultation, and leadership to care home staff and leaders.
• Lead quality improvement initiatives and monitor compliance with standards.
• Develop, revise, and implement policies and procedures related to clinical practice.
• Analyze clinical data and drive safety and quality initiatives.

Skills

Leadership

Communication

Analytical skills

Facilitation

Problem solving

Education

Bachelor of Science in Nursing

Active nursing registration

Adult education courses

Tools

Microsoft Word

SharePoint

Excel

PowerPoint

Job description

Employment Type Permanent Full-Time 1.0 FTE,

Hours of Work 0800-1600

Wages $76,475.87-$106,236.01

Employee Group Out-of-Scope

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose

Reporting to the Director of Quality and Professional Development, the Quality Consultant provides evidence-based advice, consultation, leadership, and is a resource to care home staff, clinical, and program leaders; senior leaders; and stakeholders regarding quality and clinical standards (national, provincial and internal), quality and clinical policies and procedures.

The Quality Consultant fosters evidence-based practice for care delivery that meets legislative, provincial and Accreditation standards and is aware of best current evidence and trends in the industry. Quality Assurance activities are key to monitoring and sustaining clinical practice and the Quality Consultant works with other members of the Quality Department, the Learning and Development Department and Care Home/Program leaders to ensure that clinical standards are consistently met.

The Quality Consultant participates in the creation and revision of policies and procedures related to clinical practice, quality of care and resident/client safety. The Quality Consultant collaborates closely with the Learning and Development Department, IPC and other stakeholders in developing policies and procedures, implementation and sustainment plans as well as quality assurance activities.

This position will promote integration and translation of quality improvement and resident safety initiatives into day to day operations through collaboration with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results that meet established requirements, standards and legislation.

Educational and other Qualifications

• Bachelor of Science Degree in nursing or equivalent
• Active registration with the applicable provincial professional nursing association
• Supplemental courses in adult education
• Research background or statistics courses preferred

Work Experience

• Minimum 5 years’ experience working in geriatrics
• Minimum 5 years’ experience in continuing care and senior health in a leadership role
• Experience in the utilization and analysis of clinical data
• Experience with quality improvement tools and techniques, process redesign and/or project leadership skills required

Knowledge, Skills, and Abilities

• Training in project management preferred.
• Experience in change management preferred.
• Experience in accreditation certification required.
• Basic research and evaluation skills.
• Experience in incident analysis.
• A demonstrated knowledge of current legislation regarding confidentiality and how it relates to fair information practices.
• Demonstrated knowledge of quality improvement principles, methods, and tools.
• Demonstrated leadership skills.
• Demonstrated ability to communicate effectively with others at all levels of the organization.
• Demonstrated skills in facilitation, presentation, and teaching skills.
• Demonstrated ability to develop and maintain effective working relationships with a variety of stakeholders.
• Ability to effectively present and clarify requirements, expectation, ideas and concepts to various audiences/stakeholders.
• Creates and achieves results by engaging, facilitating and influencing individual, group or departmental goals.
• Ability to inspire and guide individuals towards goal achievement.
• Ability to develop and communicate solution/responses to diverse user problems and/or requests.
• Ability to operate related equipment and proficiency in the use of computer software programs.
• Must be familiar with quality improvement methods, tools, and software, such as Microsoft Word, SharePoint, Excel, and PowerPoint.
• Adept at written and oral communication with internal and external customers.
• Exhibits strong analytical skills, application of gap-analysis and needs assessments, and is solution focused.
• Demonstrates knowledge and understanding of the strategic directions for The Good Samaritan Society/Good Samaritan Canada.
• Maintains an individual’s dignity and self-worth during conversations.
• Demonstrate flexibility by changing routine to accommodate client/resident needs.
• Accepts, implements and evaluates change with a positive attitude.
• Active driver’s license is required for travel between care homes and head/regional office.
• Travel and flexible hours.
• Training/support requests may take place during hours outside of regular business hours to meet the needs of staff who work alternative shifts.
• Working under stringent timelines associated with project demands.
• Constant demands of an ever changed dynamic health system and its evolving standards requirements.

Requirements:

• A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Privacy Notice

By submitting your application, you consent to the collection, use, and disclosure of your personal information for the purpose of recruitment and employment consideration, in accordance with applicable privacy legislation. Your information will be retained only as long as necessary for these purposes and will not be shared with unauthorized third parties.

Consent (Required)

I have read and agree to the Terms & Conditions and provide my consent for the collection and processing of my personal information as outlined above.