Quality Assurance Technician

WING; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

Wing’s Food Products in Etobicoke, ON is seeking a Quality Assurance Technician to ensure food safety and product quality through QA processes and GMP adherence.

The role involves lab testing, documentation, and training of staff, reporting to the QA Manager, and ongoing participation in product development and process improvements.

Qualifications

• Completion of post-secondary school in a relevant field.
• Experience in QA/QC in a food manufacturing facility is preferred.
• Strong attention to detail and quality focus.
• English language proficiency and basic math skills.
• Experience with HACCP or BRC is an asset.
• Willingness to train and mentor staff.

Responsibilities

• Perform basic microbiological and chemical testing on site.
• Coordinate lab samples for analysis.
• Assess product quality using moisture and pH meters.
• Complete QA documentation accurately and on time.
• Support food safety program audits and follow-up.
• Prepare deviation and disposition reports for holds.
• Draft product specifications and respond to customer complaints.
• Contribute to monthly facility inspections and GMP enforcement.
• Provide training sessions for plant personnel and mentor staff.
• Interact with production teams to resolve quality issues.

Skills

Quality control

Food manufacturing

Team player

Attention to detail

English proficiency

Lab testing

Documentation

Training/coaching

GMPs

Adaptability

Education

Post-secondary education in a related field

Tools

Microsoft Office

Excel

Outlook

Job description

Quality Assurance Technician

Company: Wing's Food Products

Location: Etobicoke, ON

Type: Full-time

Shift: 11:30am to 8:00pm

Definition:

Reporting to the Quality Assurance Manager, this position is responsible for performing tasks related to Quality Assurance by applying the food safety and product quality program policies and procedures. In addition, the QA technician will assist in product development projects, commissioning of new equipment or products, conduct training sessions for employees and act as mentor and coach for staff.

Our Commitment to Food Safety and Quality:

Wing’s Food Products is committed to consistently producing high quality, safe, legal and authentic food products, that complies with regulatory as well as customer requirements. Food Safety and Quality Culture are of paramount importance to Wing’s Food Product. We are dedicated to achieving customer satisfaction through continuous improvement in all that we do.

Regular training’s will be conducted, to ensure continuous development of food safety and quality culture at Wing’s Food Products.

We expect every team member to support this policy and ensure that our food safety and quality culture standards are properly applied.

Primary Duties & Responsibilities:

Duties include but are not limited to:

• Basic microbiological and chemical testing on site
• Coordinating lab samples for independent lab analysis
• Product quality assessment involves using a moisture meter and pH meter
• Accurate and timely completion of QA documentation
• Supporting our Food safety program audits and follow up
• Product/process deviation reports for non-conformances
• Investigation and recommendation for disposition of product placed on HOLD
• Drafting product specifications
• Investigation and follow up on customer and consumer complaints
• Food safety validation studies
• Actively involved in facility monthly inspections, monitoring products on the line and enforcing GMPs.
• Conduct some training sessions for plant personnel and coaching and mentoring of staff
• Interact with production workers and supervisor to provide information and answer quality related questions
• Other duties as assigned

Skills and Education:

• 5+ years experience of quality control in a food manufacturing facility.
• Ability to:
  • Follow verbal and written instructions in English related to job duties
  • Work in a team environment with continuous improvement efforts
  • Acquire new skills as per training provided
  • Work cooperatively with co-workers and supervisors as a quality focused, service-oriented team player
• Previous experience in a HACCP or BRC certified food manufacturing facility is an asset
• Repetitive tasks & standing for extended periods
• Handling medium heavy loads (up to 23kg/50 lbs.)
• Attention to detail
• English language competency and math skills at a minimum of a high school level
• Completion of post-secondary school in a relevant or related field of study
• Computer literacy and experience in the Microsoft Office suite: Word, Excel, Outlook