Quality Assurance Technician

Agrocrop Exports Ltd.; Bolton; On-site; CAD 33,000 - 37,000; Full time

Job summary

Agrocrop Exports Ltd. in Bolton, Ontario, is seeking a Quality Assurance Technician to uphold food safety and regulatory compliance across retail and private label products.

Responsibilities include inspections, documentation, non-conformance tracking, and supporting BRC audits while ensuring adherence to evolving government regulations and quality standards.

Qualifications

• 2+ years in a fast-paced food manufacturing environment.
• MS Office suite proficiency (Word, Excel, Outlook).
• Knowledge of QA regulations and testing methodologies.

Responsibilities

• Maintains documentation for auditing purposes.
• Performs inspections of materials, in-process and finished products.
• Supports BRC audits and regulatory certifications.
• Monitors regulatory changes and implements required actions.
• Documents non-conformances and drives corrective actions.

Skills

Fast-paced

Communication

Teamwork

Analytical

Detail-oriented

Problem-solving

QMS learning

Education

Bachelor’s degree preferred in Science/Biotechnology

Tools

MS Excel

QMS software

Job description

Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC “AA” certifications, we ensure the highest standards of quality, safety, and reliability in every product.

Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label processor of packaged pulses in the Western Hemisphere. Our continued growth is driven by innovation, operational excellence, and a deep commitment to our customers and partners worldwide.

Job Title: Quality Assurance Technician

Reports to: Quality Assurance Supervisor

Pay rate: $24/hr to $27/hr

Shift: 1 Morning and 2 Night Shifts

Primary Focus:

• Implements company and regulatory quality standards for retail and private label brand products.
• Performs quality control inspections, checks, and tests during the manufacture of products. Inspects materials, parts, and products at different stages of production.
• Records of observations and may make recommendations for improving processes.
• Performs inspections of raw materials, materials in process, and finished products.
• Assists in developing quality control policies and evaluate production limitations. Knowledge of industry and governmental quality regulations.
• Knowledgeable of industry and governmental quality regulations
• Prepares filings and tracks applications for licensing, certification, and permits, and interacts with governmental officials during the regulation and certification process for FSQA programs.
• Monitors compliance with existing regulations and upcoming or changing regulations.
• Performs impact analysis of regulatory changes and produces status reports. Audits and reviews quality data according to existing procedures.
• Documents in the required format. Participates in processes to report, investigate, and address any issues of non-compliance.

Responsibilities:

• Maintains all documentation for the purpose of auditing
• Performs RM inspection upon receiving and manage sample retention
• Reviews incoming reprint of labels, cases for accuracy, functionality, and compliance
• Ensures internal and external programs document accurately reflect all relevant product information.
• Verify CCP's during production runs.
• Plans, conducts, and monitors testing and inspection of materials and products to ensure finished product quality
• Ensures measuring equipment are functioning properly and report if malfunctioning
• Metal Detector, Weight, First pack of each SKU verification
• Completes documentation based on consumer request
• Reviews, and update existing program and follow up on execution
• Arrange sanitation activities as required
• Record and support investigation of food complaints
• Supports in the preparation of BRC audit and re-certification
• Supports external audits, performs monthly, weekly, and daily audits of the Premises and Processes; record findings and initiate corrective actions
• Conduct daily, weekly and monthly internal audits of premises, processes and documentation; record findings and initiate corrective actions
• Perform allergen testing; prepare and label samples for external testing and customer approvals
• Coach employees during production to enhance Food Safety Culture
• Collect the data and update templates for monthly food safety presentation
• Verify Production Documentation and file accordingly
• Obtain required documents from stakeholders
• Verify pest control program implementation
• Perform disposal procedure when carrying out the disposal of any product
• Perform yearly validation and verification activities
• Maintain supplier & customer complaint folder and prepare the trend for the same
• Prepare COA when requested by customer
• All other duties as required/assigned.

Knowledge & Experience:

• 2+ years of experience in a fast-paced food manufacturing environment
• Experience in MS Suite - Word, Excel, and Outlook
• Extensive knowledge related to automated testing; be able to report and read it in the right way
• Knowledge of tools, concepts, and methodologies of QA
• Experience in effective usage of data analysis tools and statistical analysis
• Knowledge of relevant regulatory requirements

Skills:

• Ability to work in fast-paced environment
• Strong communication skills: ability to communicate information clearly
• Ability to work collaboratively as a team
• Excellent organizational and interpersonal skills
• Fast learner and quick thinker
• Detail oriented
• Strong analytical skills
• Results oriented with a problem-solving attitude
• Experience with or ability to learn Quality Management Systems (QMS), eQMS, and digital quality management software solutions.
• Knowledge of electronic document control, CAPA, non-conformance, audit, complaint, and corrective action management systems

Education:

• Bachelor’s degree preferred in Science, Biotechnology
• Certifications such as Quality Auditor, BRC, Quality Improvement Associate, and Six Sigma are an asset