Quality Assurance Supervisor

100603 PM-Stratford; Stratford; On-site; CAD 80,000 - 85,000; Full time

Job summary

Johnson Electric in Stratford, ON is seeking a Quality Assurance Supervisor to lead containment of quality issues, coordinate audits, and supervise Inspectors and Technicians on-site.

You will drive root cause analysis, implement corrective actions, and ensure compliance with IATF 16949 and ISO 9001, while guiding a fast-paced manufacturing team.

This role offers a day shift, onsite work, and a competitive salary in CAD 80k–85k range with benefits.

Qualifications

• PMT Level 2 certification or pursuing certification.
• 3–5 years in high-speed manufacturing with strong quality focus.
• Experience with root cause analysis, troubleshooting, and problem resolution.
• Knowledge of Quality Management Systems and Lean principles.
• Strong leadership and communication skills.

Responsibilities

• Develop and implement systems to contain internal quality issues and nonconforming product.
• Supervise Quality Inspectors and Gauge Technicians; mentor staff.
• Lead root cause analysis, troubleshooting and corrective actions.
• Conduct audits of internal quality systems and partner with metrology teams.
• Communicate quality performance to management, customers, and suppliers.
• Support continuous improvement of quality processes.

Skills

Root cause analysis

Quality management systems

Lean manufacturing

Leadership

Communication

Team development

Audit & containment

Education

Powder Metallurgy Technologist Level 2

Tools

Metrology

Gauging systems

Job description

Join Our Team as a Quality Assurance Supervisor at Johnson Electric! Location: Stratford, ON (onsite) Salary Range: $80-85K annually Vacancy Type: Existing Position Schedule: Primarily Day Shift Travel: Minimal

Why You’ll Love Working Here:

• Employee Well-being: Focus on employee health and well-being with various wellness programs and initiatives.
• Sustainability Commitment: Work for a company committed to sustainability and making a positive impact on the environment.
• Inclusive Workplace: An inclusive and diverse workplace where all employees are valued and respected.
• Technological Leadership: Be part of a company that is a leader in its field, driving technological advancements.

What You’ll Be Doing:

• Develop and implement systems to ensure effective containment of internal quality issues and nonconforming product.
• Support customer issue containment activities and ensure effective communication across all shifts.
• Coordinate process control plan audits and implement corrective actions to address findings.
• Supervise Quality Inspectors and Gauge Technicians, providing guidance and support.
• Lead and support root cause analysis, troubleshooting, and corrective action activities.
• Conduct regular audits of internal quality systems and processes.
• Partner with metrology and quality teams to standardize measurement and inspection methods.
• Communicate quality performance, issues, and progress to management, customers, suppliers, and internal teams.
• Facilitate employee training and development related to quality systems, equipment, and processes.
• Maintain and monitor internal deviation databases and drive timely closure of open actions.
• Ensure compliance with IATF 16949, ISO 9001, and company quality management systems.
• Support continuous improvement initiatives aimed at improving internal and external quality performance.

What We’re Looking For:

• Powder Metallurgy Technologist (PMT) Level 2 Certification or currently working toward certification.
• 3–5 years of experience in high-speed manufacturing environments with a strong focus on quality.
• Demonstrated experience in root cause analysis, troubleshooting, and problem resolution.
• Knowledge of Quality Management Systems and Lean Manufacturing principles.
• Strong leadership and team development capabilities.
• Ability to work effectively in a fast-paced manufacturing environment.
• Strong organizational, analytical, and communication skills.

Bonus Points If You Have:

• Experience supervising quality teams in automotive manufacturing environments.
• Experience with containment systems, process audits, and customer quality concerns.
• Knowledge of metrology, gauging systems, and measurement techniques.
• Experience implementing Lean Manufacturing and continuous improvement initiatives.
• Experience supporting external customer audits and quality reviews.

What We Offer:

Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere.

Of course, we offer competitive pay and benefits, and far more than that, we offer a culture driven by our values and designed to ensure that our most important asset, our people, can flourish.

Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

In accordance with applicable legislation, Johnson Electric is an equal opportunity employer committed to providing an inclusive and barrier-free recruitment and selection process. Applicants should advise Human Resources if they require accommodation during the recruitment process.

Please note: Johnson Electric may use Artificial Intelligence (AI) tools as part of our recruitment process.

Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems.

We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background.

We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

About Johnson Electric Group

The Johnson Electric Group is a global leader in electric motors, actuators, motion subsystems and related electro-mechanical components. It serves a broad range of industries including Automotive, Smart Metering, Medical Devices, Business Equipment, Home Automation, Ventilation, White Goods, Power Tools, Lawn & Garden Equipment, Warehouse Automation, Liquid Cooling and Robotic joints. The Group is headquartered in Hong Kong and employs over 30,000 individuals in over 20 countries worldwide. Johnson Electric Holdings Limited is listed on The Stock Exchange of Hong Kong Limited (Stock Code: 179). For more information, visit johnsonelectric.com.