Quality Assurance Specialist: Data-Driven QA & Process Improvement

Sonele Inc.; Markham; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading quality assurance company in York Region is looking for a QA professional to manage quality processes, analyze data, and ensure compliance with quality standards. You should have a Bachelor's degree, experience in ISO/FDA environments, and strong analytical skills. The role involves coordinating investigations, responding to customer inquiries, and participating in audits. The ideal candidate is organized, detail-oriented, and customer-focused.

Qualifications

• Minimum two years' experience in an ISO or FDA environment.
• Experienced internal or external auditor preferred.
• Ability to travel and work in laboratory or manufacturing environments.

Responsibilities

• Participate in all aspects of the QA job function.
• Process and analyze Complaints daily.
• Coordinate investigations with suppliers and customers.
• Collect and analyze quality data and prepare reports.
• Facilitate quarantine and recovery of products.

Skills

Organized and works with a sense of urgency

Attention to detail

Ability to multi-task

Customer focused

Flexible team player

Excellent oral and written communication skills

Skilled problem solver

Strong computer and analytical skills

Experienced in continuous improvement methodologies

Knowledge of Six Sigma

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft PowerPoint

Minitab

Job description

A leading quality assurance company in York Region is looking for a QA professional to manage quality processes, analyze data, and ensure compliance with quality standards. You should have a Bachelor's degree, experience in ISO/FDA environments, and strong analytical skills. The role involves coordinating investigations, responding to customer inquiries, and participating in audits. The ideal candidate is organized, detail-oriented, and customer-focused.