Quality Assurance Coordinator (Kinesiologist or other health)

Lifemark Health Group; Nova Scotia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization is looking for a Clinical Quality Assurance Coordinator to support high-quality rehabilitation care. This remote position involves reviewing clinical reports, liaising with clinicians, and maintaining accurate records. Candidates should have at least 2 years in the rehabilitation industry and a relevant university degree, along with strong communication and problem-solving skills. An inclusive environment is promoted, supporting diverse applicants.

Qualifications

• 2+ years of experience in the rehabilitation industry.
• Experience in interdisciplinary care, conducting FCEs, or clinical evaluations.
• Ability to prioritize tasks to meet program service standards.

Responsibilities

• Review clinical reports for quality and clinical outcomes.
• Ensure reports meet legislative requirements.
• Liaise with clinicians for guidance on reports.
• Complete administrative tasks in web-based systems.
• Communicate with program teams on management.
• Assist clinical staff in formulating recommendations.
• Maintain accurate records in tracking systems.

Skills

Problem solving capabilities

Superior written communication

Verbal communication

Interpersonal skills

Organizational skills

Education

University degree in a relevant healthcare domain

Tools

Office Suite

EMR systems

Job description

Clinical Quality Assurance Coordinator (Kinesiologist or related healthcare position)

Location: Remote, NS or ON

Status: Permanent full-time

Are you a healthcare professional with leadership experience looking for a change? Lifemark Health Group is seeking a healthcare professional to perform Quality Assurance work. This is a remote position with potential for in-person meetings on a monthly or quarterly basis. This is an opportunity to be a member of an exciting and truly interdisciplinary care network, supporting the assessment and treatment of Workers with the Workers Compensation Board of Nova Scotia. The Workers’ Compensation Board of Nova Scotia provides workplace injury insurance to workers and employers in Nova Scotia.

We are actively recruiting a dynamic individual to perform clinical quality assurance, who would be responsible for facilitating exceptional written communication to our customers.

This role is pivotal in supporting best practices with clinical team members to achieve highest quality rehabilitation care for our participants.

The Clinical Quality Assurance position is responsible for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects professional, well-documented recommendations and outcomes, supported by clinical findings. Position requires one to be highly organized with meticulous attention to detail, analytical in your thinking, and to possess problem solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of regulated health professionals servicing third party funders.

In this role, you will be responsible for

• Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome within scope of program
• Ensuring reports are consistent with legislative requirements and customer standards
• Liaising with clinicians to discuss reports, provide guidance and feedback as required
• Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
• Communicating with program teams on relationship management, clinical triage, as applicable
• Assisting clinical staff on the formulation of recommendations, delivery of program standards
• Maintaining accurate records utilizing web-based tracking systems to monitor key performance indicators

Required Qualifications

• 2+ years of experience in the rehabilitation industry
• University degree in a relevant healthcare domain
• Clinical/rehabilitation experience delivery interdisciplinary care, conducting FCEs, clinical physical medicine or mental health evaluations considered an asset
• Solid working knowledge of Office suite, EMR and ability to learn and navigate new systems
• Superior problem solving capabilities & written and verbal communication
• Excellent interpersonal skills to maintain customer relationships with client companies, patients and internal stakeholders
• Possess exceptional organizational skills, a strong work ethic, the ability to take initiative
• Ability to prioritize to achieve program service standards
• High level of confidentiality and awareness of privacy requirements

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at [e-mail]