Quality Assurance Associate

Canadian Blood Services; San Juan de Terranova; On-site; CAD 80,000 - 95,000; Full time

Job summary

A healthcare organization dedicated to saving lives is seeking a Temporary Full-time Quality Assurance Associate. This role involves ensuring that products meet quality standards while working in a hybrid environment. The ideal candidate will have substantial experience in quality management within a manufacturing or pharmaceutical setting. Join a mission-driven team where you can make a significant impact in the healthcare field.

Benefits

Defined benefit pension plan

Annual performance award up to 6%

Employee discounts

Wellness program

Qualifications

• Minimum of 10 years’ experience in manufacturing or pharmaceutical environment.
• At least 5 years of Quality Management and Continuous Improvement experience.
• Thorough comprehension of applicable standards and regulations.

Responsibilities

• Ensure organization’s products meet quality requirements.
• Educate staff on Good Manufacturing Practices.
• Monitor and improve product and service quality.

Skills

Quality management

Analytical skills

Interpersonal skills

Education

Post-secondary education in relevant discipline

Certification in Quality Management Systems

Job description

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on‑site and off‑site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in‑person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Quality and regulatory affairs

Job posting ID: 7950

Employment status: Temporary full‑time

Position's anticipated start date: 2025‑12‑15

Position's anticipated end date: 2029‑12‑14

Classification: PTS / MGT / IT B

Salary / Rate of pay: $80,078 - $94,028

Application deadline: 2025‑11‑17

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up‑to‑date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission‑driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Temporary Full‑time Quality Assurance Associate to join our dynamic Quality Assurance team, contributing to a broader, flexible role that spans national contexts.

The Quality Assurance team is accountable for the systematic efforts taken to assure that all Canadian Blood Services’ products and services delivered to the customer meets expectations of the customer.

In this role, you will be providing the organizational assurance that we meet safety, quality identity, purity, potency and accessibility requirements of our products and services. In this role, you will utilize your knowledge of Good Manufacturing Practices (GMP), which includes Blood Regulations as defined by Health Canada, CSA Blood and Blood Component Standards as well as relevant Cell, Tissues and Organs (CTO) regulations and standards and the theory and application of quality systems elements to the products and services provided by Canadian Blood Services.

Formula for success

• Leveraging your skills in quality management, you will ensure the organization's products and services consistently meet requirements by maintaining control in manufacturing and clinical service processes, adhering to regulations and standards, and applying Quality System processes such as document management, validation, change control, corrective action preventative action, auditing, training, and quality control.
• Utilizing your expertise in education, you will educate staff to enhance their understanding of Good Manufacturing Practices within Canadian Blood Services Quality Management System. This will clarify the necessity and application of these principles in the organization's activities.
• Capitalizing on analytical skills, you will assist the organization in monitoring and continuously improving product and service quality. This involves collecting and analyzing data, facilitating root cause analysis, investigations, and overseeing the implementation of improvements.
• Applying health and safety proficiency, you will perform work in alignment with the provisions of Canadian Blood Services' Corporate Health and Safety Policies and Procedures. Your knowledge will be crucial in ensuring a safe working environment.
• Demonstrating flexibility and teamwork, you will utilize your ability to support the after‑hours on‑call team on a rotational basis.
• Maintaining connectivity and responsiveness, you will capitalize on your requirement to carry a cellular phone to support the after‑hours on‑call team.
• Adapting to diverse responsibilities, you will perform other duties as required. This showcases your adaptability and versatility to contribute effectively across various tasks and responsibilities within the organization.

Desired education and skills

• Post‑secondary level education in a relevant discipline from a recognized academic institution, or equivalent experience is required.
• Certification in Quality Management Systems and / or certified Quality Engineer designation is required. Will consider an applicant currently working on certification, or an agreement to obtain certification.
• Minimum of 10 years’ experience within a manufacturing or pharmaceutical environment following Good Manufacturing Practices, with at least 5 years of Quality Management and Continuous Improvement experience.
• Thorough comprehension of applicable standards and regulations and a comprehensive knowledge of the theory behind and application of quality systems processes as they pertain to the products and services provided by Canadian Blood Services (such as: Health Canada's Blood and Blood component regulations, Canadian Standards Association's Blood and Blood component standards, Canadian Standards Association's Cells, Tissue, and Organ standards, AABB's Cellular Therapy standards, AABB's Blood Bank and Transfusion Services standards).
• Comprehensive knowledge of Quality Management System elements is required.
• Comprehensive analytical, problem‑solving and decision making skills are required.
• Effective interpersonal skills along with proven ability to exercise sound judgment, tact and discretion, coach and facilitate discussions that promote the Quality Management System.
• Demonstrated ability to think systemically and anticipate impact on people, systems and processes.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at one Canadian Blood Services production site within Canada 40% of the time / 2 days of the week.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day, additional hours may be required depending on project requirements.
• If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa – 1800 Alta Vista Rd, Ottawa, Ontario, quarterly for in‑person team meetings when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up‑to‑date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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