Quality Assurance and Quality Control Manager

Dexterra; Essa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading facilities management firm in Canada is seeking a Quality Assurance and Quality Control Manager to oversee compliance and ensure quality standards across operations. The role involves supporting maintenance activities, leading process improvement, and managing QA/QC programs. Ideal candidates will have 2+ years of construction experience, strong administrative skills, and familiarity with Canadian Industry Standards. Competitive compensation and benefits included.

Benefits

Competitive compensation package

Benefits coverage starts on your first day

Qualifications

• 2+ years of experience in construction preferred.
• Previous experience in a QA/QC role is preferred.
• Familiar with Canadian Industry Standards (TSSA, CAN ULC, ESA, etc.).

Responsibilities

• Support site team with maintenance work and supervision.
• Lead process improvement projects.
• Ensure compliance with contract obligations and safety measures.

Skills

Attention to detail

Strong administrative skills

Education

Diploma/degree/certificate in Engineering or Trades and Technology

Tools

Canadian Code Books

Job description

Overview

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

What’s the Job?

Quality Assurance and Quality Control Manager, reporting to the Account Director, you will ensure the Quality Assurance and Quality Control Program is maintained and followed throughout operations. This position may require travel up to 50% of the time to various buildings throughout Canadian Forces Base Borden.

Responsibilities

• Support the site team to plan, control and supervise maintenance work and operation of Dexterra activities at CFB Borden.
• Lead process improvement projects, such as CMMS utilization and database management.
• Ensure that contractually agreed quality, audit, and compliance obligations meet SLAs and are delivered to the client’s satisfaction.
• Ensure work is being performed safely by staff and subcontractors.
• Ensure efficient utilization of manpower, supplies, utilities, and equipment in a cost-effective manner.
• Coordinate external contractors’ work for a variety of repairs and maintenance projects.
• Assist in organizing and maintaining technical information, regulatory compliance records, licensing and certifications to meet all federal and provincial legislation, code and standards.
• Assist in managing the maintenance management software (CMMS).
• Ensure proper levels of spare parts are available to minimize downtime or unavailability of space and/or equipment. Procure parts/equipment as necessary.
• Provide procedural directions and problem-solving guidance to staff.
• Provide verbal and written reports as requested.
• Regularly monitor, report and communicate project progress.
• Review quality/safety procedures to ensure adequate control of quality/safety elements and facilitate progress and close out of issues as necessary.
• Give timely and accurate information about relevant quality/safety, audit, and compliance related risks and issues and escalate when appropriate.
• Provide training and/or perform other duties as assigned by the Account Director/Site Supervisor.

Qualifications

• Attention to detail is key. We need a detail-oriented individual who can adapt quickly in a fast-paced environment with shifting priorities and is willing to jump in where needed.
• Strong administrative skills are a necessity.
• Experience in at least one area (Mechanical, Electrical, Civil, Industrial) with knowledge of the others as an asset.
• Successful completion of a diploma/degree/certificate; an Engineering field is preferred, or in Trades and Technology.
• At least 2 years of experience in construction in either the residential, commercial, institutional, industrial, factory building, or modular manufacturing sectors is preferred.
• Previous experience in a QA/QC role is preferred.
• Familiar with the use and interpretation of Canadian Code Books and Industry Standards (TSSA, CAN ULC, ESA, ASTM, ASHRAE, NFPA, etc.).
• Possess and maintain a safe driving record.
• Comprehensive experience reading specifications, drawings, and other project documentation.
• Able to assist in the coordination and maintenance of an applied program for Quality Control.
• Public Works and Government Services Canada, Level 2 Secret clearance will be required which includes 10 years Canadian Citizenship and a clean criminal record.

What’s in It for You?

• A place where people matter, not only at work but in the community
• Be #1 on day 1 by joining an industry leader
• Challenge! The opportunity to unpack and solve some very complex business problems on the way to achieving our vision
• Job security as we are in growth mode
• Very competitive compensation package
• Benefits coverage starts on your first day