Quality Assurance and Control Specialist

L3Harris Technologies; Ottawa; On-site; CAD 67,000 - 117,000; Full time

Job summary

L3Harris Technologies in Ottawa, ON is seeking a Quality Assurance and Control Specialist to maintain and improve the Quality Management System in alignment with ISO 9001 and defense standards. The role includes auditing, contract reviews, and extensive inspection across the product lifecycle to ensure compliance with drawings and contractual requirements.

Candidate should have strong attention to detail, experience in regulated environments, and the ability to collaborate across

Qualifications

• Must have strong attention to detail and accuracy in inspection/documentation.
• Experience in quality inspection within regulated industries (defense/aerospace/nuclear) preferred.
• Familiarity with ISO 9001 and related standards is expected.
• Ability to interpret engineering drawings and technical documentation.

Responsibilities

• Maintain and improve the Quality Management System to ISO 9001 and applicable standards.
• Plan and conduct internal audits; support external audits by customers/regulators.
• Perform contract reviews related to product quality requirements.
• Inspect materials, in-process, final products, and source inspections for conformance.
• Identify non-conforming material and support root cause analysis and corrective actions.
• Collaborate with Engineering, Manufacturing, Supply Chain, and Program Management to resolve quality issues.

Skills

Analytical thinking

Problem solving

Attention to detail

Written and verbal communication

Team collaboration

Education

High School Diploma or equivalent / Associate degree in quality field

Tools

MS Office (Excel, Word, Outlook)

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title

Quality Assurance and Control Specialist

Job Location

Ottawa, ON

Job Code

40475

Job Schedule

Day Shift

Compensation Range

Between $67,000 - $117,000 CDN annually

Essential Functions

• The QA/QC Specialist is accountable for maintaining and improving the organization’s Quality Management System in alignment with ISO 9001 and applicable defense or industry standards. This includes reviewing and controlling documented procedures, work instructions, and quality records to ensure accuracy, consistency, and compliance.
• Reviewing controlled documentation to ensure adherence to the required standards/requirements.
• A significant portion of the role is dedicated to audit and compliance activities. The incumbent plans and conducts internal audits across business functions and supports external audits conducted by customers and regulatory authorities. This includes ensuring that audit findings are properly documented, communicated, and resolved within established timelines. Close coordination with stakeholders is required to drive corrective actions and ensure sustained compliance with contractual, regulatory, and internal requirements.
• Performs contract reviews in relation to product quality requirements.
• Notifies management of quality/compliance trends and service failures.
• Advises personnel within the company on matters concerning quality assurance, codes, standards, and programs.
• In a timely manner, performs inspection and verification activities throughout the product lifecycle. This includes incoming inspection of materials and components, in-process verification, final product acceptance/outgoing inspection and source inspection. The specialist validates compliance against engineering drawings, technical data packages, and contractual requirements, ensuring that all deliverables meet defined specifications.
• Identifying, documenting, and controlling non-conforming material, as well as supporting root cause analysis and corrective and preventive actions. Trend analysis is performed to identify systemic issues, and findings are communicated to management to support data-driven decision-making and risk mitigation.
• The role may also involve participation in testing, verification, and validation activities, including support for First Article Inspection (FAI) and other qualification processes. Accurate and detailed documentation of inspection results, test data, and traceability records is required to ensure full audit readiness and product accountability.
• Additionally, the QA/QC Specialist supports hardware configuration management activities by verifying product configuration integrity and ensuring alignment with approved baselines. This function is essential in maintaining traceability and compliance within controlled defense programs.
• The role requires active participation in updating policies and training materials to reflect evolving regulatory requirements and operational practices.
• Responds to customer issues, inquiries and audit requirements with appropriate sense of urgency and business criticality.
• Collaboration is a key element of the role, as the specialist works closely with Engineering, Manufacturing, Supply Chain, and Program Management teams to resolve quality issues, improve processes, and ensure consistent adherence to standards. The position also serves as a point of contact for customer quality inquiries, responding with appropriate urgency and professionalism.
• Potential domestic travel: 5 – 10%

Qualifications

• High School Diploma (or equivalent) with 8+ years of relevant experience, OR Post-secondary diploma/Associate degree with 4+ years of related experience in quality control or inspection.
• Demonstrated experience in quality inspection within regulated industries (defense, aerospace, nuclear, or similar) is strongly preferred.
• Exceptional attention to detail is required, with a demonstrated ability to consistently identify discrepancies, ensure accuracy, and maintain strict compliance in highly regulated environments.
• Experience in electronic or electro-mechanical systems inspection.
• Strong ability to interpret engineering drawings, specifications, and technical documentation.
• Solid understanding of quality management systems (e.g., ISO 9001); familiarity with military or nuclear standards is an asset.
• Working knowledge of configuration management principles and traceability requirements.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to prepare clear technical reports.
• High level of attention to detail and accuracy in inspection and documentation.
• Proven ability to work independently while effectively collaborating across multi-disciplinary teams.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Proficiency in MS Office tools (Excel, Word, Outlook).
• Bilingual capability (French/English) is an asset; English proficiency is required to meet contractual and documentation obligations.
• Familiarity with FAI (First Article Inspection), PPAP, or similar qualification processes is an asset.
• Exposure to electronic or electro-mechanical systems inspection is an asset.

Preferred Additional Skills

• IPC-A-610, IPC-A-620 experience an asset.
• ASQ certification an asset.
• Proficiency in MS Office tools (Excel, Word, Outlook).
• Familiarity with FAI (First Article Inspection), PPAP, or similar qualification processes is an asset.

Eligibility Criteria

• Must be eligible for registration with the Controlled Goods Program.
• Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance.

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.