Quality Assurance Analyst (12-month Contract)

Nelson Education; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading education content provider in Toronto is seeking a QA Analyst to ensure the quality and reliability of their digital products. This role involves planning and executing tests, collaborating with developers, and maintaining QA standards. Ideal candidates should have a strong background in software testing, a detail-oriented mindset, and a bachelor's degree in a related field. This position offers a flexible remote/hybrid work environment with comprehensive benefits.

Benefits

Remote/hybrid work flexibility

Access to on-site fitness center

Professional development opportunities

Comprehensive Employee Assistance Program (EAP)

Qualifications

• 2-4 years of experience in software or web application quality assurance.
• Strong understanding of QA methodologies, tools, and processes.
• Hands-on experience with test case management best practices.
• Working knowledge of web technologies, APIs, and databases.
• Comfortable working in an Agile / Scrum environment.
• Excellent analytical, troubleshooting, and communication skills.

Responsibilities

• Plan and design manual and exploratory test cases.
• Collaborate with developers to resolve issues.
• Log and track defects in Jira.
• Contribute to regression testing and maintenance of QA documentation.

Skills

Test Cases

SQL

Quality Assurance

Agile

TFS

Jira

Software Testing

Test Automation

Cucumber

QA / QC

SDLC

Selenium

Education

Bachelor's degree in Computer Science or a related field

Tools

Jira

TestRail

Playwright

Postman

Job description

Description

At Nelson weve been shaping the future of education for children and youth across Canada for over 110 the countrys largest K-12 education content provider we remain dedicated to our legacy of looking forward paving the way in creating boundless accessible and engaging learning experiences for all.

Our innovative solutions including Edwin our digital learning platform provide curriculum-aligned content that support diverse learning styles while fostering critical thinking creativity and lifelong learning. We listen intently to the unique needs of educators students and administrators everywhere and continuously evolve what we do and build to improve their lives daily.

When were searching for individuals to join our team we look for bold innovative team players with a passion for education and making a positive difference in our communities. If this sounds like you we want to hear from you! Apply to join our team today. Lets Create Possible one learner at a time.

About the Role

Reporting to the Quality Assurance (QA) Manager the QA Analyst plays a key role in ensuring the quality and reliability of Nelsons digital products. Working closely with developers product managers and other QA team members this role is responsible for planning designing and executing test cases across web applications to ensure exceptional user experiences. The ideal candidate is detail-oriented analytical and proactive; Someone who doesnt just find bugs but helps prevent them through collaboration communication and continuous improvement.

Key Accountabilities

• Plan design and execute manual and exploratory test cases across web platforms.
• Participate in sprint planning and backlog grooming to ensure test coverage and clarity of acceptance criteria.
• Log track and verify defects in Jira; write and maintain test cases in TestRail.
• Collaborate with developers and product managers to reproduce troubleshoot and resolve issues.
• Contribute to regression testing release readiness verification and maintenance of QA documentation.
• Support the integration and ongoing improvement of automated testing (experience with Playwright or similar tools is an asset).
• Apply QA best practices and maintain consistent quality standards across products.
• Identify opportunities to enhance test coverage efficiency and team workflows.
• Stay informed about product functionality user needs and accessibility (AODA) compliance.

Requirements

• 24 years of experience in software or web application quality assurance.
• Strong understanding of QA methodologies tools and processes.
• Hands-on experience with Jira TestRail and test case management best practices.
• Working knowledge of web technologies APIs databases and cross-browser testing.
• Experience with Playwright Postman or other automation tools (an asset).
• Comfortable working in an Agile / Scrum environment.
• Excellent analytical troubleshooting and communication skills.
• Highly organized adaptable and able to manage multiple priorities.
• Bachelors degree in Computer Science a related technical field or equivalent experience.

Benefits

What We Offer

At Nelson we believe in taking care of our people.

Your well-being growth and work-life balance matter to us which is why we offer a comprehensive benefits package designed to support you - professionally and personally.

The below benefits apply to this temporary contract position :

• This role is a flexible remote / hybrid position (M-F standard business hours 1-2 days per week in office)
• Commuter friendly location (Sheppard & Don Mills)
• Free convenient shuttle bus service from Don Mills Subway Station to and from the office
• Access to on-site fitness center and fitness classes
• Access to Linkedin Learning for continuous skill growth
• Mentorship and professional development opportunities
• A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling and many things in-between.

This is a contract position currently slated to 12-months with the opportunity for extension at that time based on the needs of the business and performance.

Dont have 100% of the above qualifications Do you still think Nelson is a great fit for you We encourage you to apply anyway!

Our Commitment

Nelson teaches the world by learning from everyone in it .

We are committed to fostering an equitable diverse and inclusive workplace environment. This is an integral part of our companys culture and mission that aligns with our four key pillars of Employee Diversity Developing Authentic and Accurate Content Amplifying External Voices and Supporting the Local Community and Beyond.

We believe in the power of education and our ability to impact social change. Truth honesty integrity and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.

We value a respectful inclusive and safe workplace that nurtures belonging and represents many different cultures backgrounds perspectives and opinions. Everyone is free to be who they are.

We foster and continue to build relationships that are equitable diverse and inclusive with existing and future partners in education.

We commit to holding ourselves accountable by creating measurable short and long-term goals that place equity diversity and inclusion at the core of what we do in our resources the workplace the educational community and in the larger society.

We strive to build an inclusive world for everyone. We are stronger together.

Nelson is an equal opportunity employer and is committed to Inclusion Equity and Diversity. As part of this commitment we do not discriminate on the basis of age race sex gender gender identity colour religion national origin sexual orientation marital status citizenship veteran status or disability status.

Should you require any accommodation during our recruitment and selection process please reach out to .

Key Skills

• Test Cases
• SQL
• Quality Assurance
• Agile
• TFS
• Jira
• Software Testing
• Test Automation
• Cucumber
• QA / QC
• SDLC
• Selenium