Quality Assurance Analyst

Element Fleet Management; Toronto; Hybrid; CAD 63,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement plans

Job summary

Element Fleet Management is seeking a Quality Assurance Analyst to plan and execute manual testing for Salesforce enhancements and integrations within a hybrid Toronto team. You will support release activities, manage defects, and collaborate with engineers and business partners to ensure solutions meet business requirements.

The role emphasizes contributing to stable releases, maintaining QA documentation, and supporting Agile ceremonies in a enterprise Salesforce environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or related discipline or equivalent experience.
• Experience performing software QA activities within enterprise applications and Salesforce.
• Experience developing and executing manual test cases and documenting testing results.
• Experience working in Agile delivery environments.
• Ability to independently manage moderately complex testing assignments and communicate quality risks clearly.

Responsibilities

• Plan, execute, and maintain manual test plans, test cases, and test scripts for Salesforce enhancements and production support.
• Coordinate functional, regression, integration, and user acceptance testing across Salesforce releases to ensure stability.
• Identify, document, prioritize, and retest defects with developers and project teams to improve quality.
• Collaborate with technical and business teams to clarify requirements, support Agile ceremonies, and maintain QA documentation.

Skills

Manual testing

Salesforce QA

Agile testing

Defect management

QA documentation

Education

Bachelor's degree in Computer Science/Information Technology/Business

Tools

Salesforce

Test management tools

Defect tracking tools

Job description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Strengthen Salesforce quality and help deliver reliable releases with confidence.

THE OPPORTUNITY

Quality assurance plays an important role in helping the Salesforce team deliver reliable enhancements, integrations, and releases. As Quality Assurance Analyst, you will plan and execute manual testing, support release and regression activities, manage defects, and work with technical and business partners to help ensure solutions meet functional and business requirements. Your work will strengthen testing capacity, reduce production risk, and support timely, high-quality delivery.

What You Will Own

• Plan, execute, and maintain manual test plans, test cases, and test scripts for Salesforce enhancements, integrations, and production support activities.
• Coordinate and perform functional, regression, integration, and user acceptance testing across Salesforce releases, helping validate system stability and minimize production risk.
• Identify, document, prioritize, and retest software defects, partnering with developers and project teams to resolve issues and improve solution quality.
• Collaborate with technical and business teams to clarify requirements, support Agile ceremonies, maintain QA documentation, share knowledge, and improve testing efficiency and delivery quality.

You Should Consider This Role If

You bring hands-on software quality assurance experience, strong analytical judgement, and a collaborative approach to testing in an Agile environment.

• You have a bachelor's degree in Computer Science, Information Technology, Business, or a related discipline, or an equivalent combination of education and experience.
• You have experience performing software quality assurance activities within enterprise applications and Salesforce.
• You have experience developing and executing manual test cases and documenting testing results.
• You have experience working within Agile delivery environments.
• You can independently manage moderately complex testing assignments, assess quality risks, prioritize testing activities, and elevate significant concerns appropriately.
• You bring strong analytical and critical thinking skills, attention to detail, organization, and clear written and verbal communication.

Preferred experience includes supporting Salesforce platform implementations or enhancements; using test management and defect tracking tools; regression, integration, and user acceptance testing; knowledge of test automation concepts or tools; Salesforce certifications such as Admin, Advanced Admin, or BA; and an ISTQB or other recognized Quality Assurance certification.

YOU SHOULD BE ABLE TO TELL US

• How you have planned and executed manual testing for Salesforce or another enterprise application, including how you translated requirements into effective test coverage.
• About a release where you performed regression, integration, or user acceptance testing and how you helped identify or reduce quality risk.
• How you have documented, prioritized, and retested defects while partnering with developers or project teams to drive resolution.
• How you have improved a QA process, testing standard, documentation practice, or testing efficiency.

WHY ELEMENT

At Element Fleet Management, you will contribute to reliable Salesforce solutions that support teams across the business and strengthen the quality of technology delivery. You will work with technical and business partners, apply your QA expertise to meaningful releases, and help improve the testing practices that support consistent, high-quality outcomes.

LOCATION AND WORKING ARRANGEMENT

• Location: 1 Adelaide St. E., Toronto, ON
• Working arrangement: Hybrid

Compensation

The hiring base salary range for this position is $62,600-$86,000 annually. This range represents the Company’s good‑faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate’s qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

What’s In It For You

• A culture of innovation, empowerment, decision‑making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time‑off programs (vacation, sick leave, and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability‑related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [e-mail] or call (800) 665‑9744. Element Fleet Management also uses AI‑assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job‑related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.