Quality Analyst

ALSTOM Gruppe; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading transport solutions provider is seeking a full-time Quality Analyst in Toronto, ON. In this role, you'll manage the Quality Management System documentation, overseeing internal audits and ensuring effective communication across teams. We're looking for someone with a Bachelor’s degree in Quality Management and strong skills in communication and teamwork. This position offers the chance to develop new skills in a stable work environment with a competitive rewards package.

Benefits

Fair and dynamic reward package

Investment in development

Inclusive and flexible working environment

Qualifications

• Ability to navigate a complex matrix organization.
• Knowledge of management systems and internal quality auditing.
• Proven experience coordinating problem-solving for quality and safety issues.

Responsibilities

• Manage and update Quality Management System documentation.
• Monitor and communicate progress on quality action plans.
• Organize and evaluate internal audits.

Skills

Strong communication skills

Teamwork

Negotiation skills

Education

Bachelor's degree in Quality Management or related field

Job description

At Alstom, we understand transport networks and what moves people. From high‑speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full‑time Quality Analyst in Toronto, ON we’re looking for?

Your future role

Take on a new challenge and apply your quality management expertise in a cutting‑edge field. You’ll work alongside dynamic and collaborative teammates.

You’ll play a vital role in ensuring the efficiency and effectiveness of our Quality Management System (QMS), contributing to the continuous improvement of processes and systems. Day‑to‑day, you’ll work closely with teams across the business (site management, quality network, certification bodies), organise and analyse internal audits, and much more.

You’ll specifically take care of managing and updating QMS documentation, but also monitoring and communicating progress on quality action plans.

We’ll look to you for:

• Ensuring Quality Management System documentation is properly managed, updated, and communicated
• Keeping the site management team informed about the status of process deployment, implementation, and results
• Enhancing the assessment of QMS effectiveness through internal audit organisation
• Issuing yearly internal audit planning (including workstation audits) and monitoring its achievement
• Preparing, following, and analysing QMS assessments achieved by certification bodies and main customers
• Communicating about QMS improvement actions through the quality network
• Ensuring "Problem Solving Tool" action plan management, following findings from system audits
• Organising and consolidating results of Process Reviews and site Quality Management Reviews
• Effectively organising internal and external audits and managing resulting action plans
• Evaluating quality performance in each process through internal audits
• Updating Quality (QMS) reference documents using REX processes and external benchmarking
• Managing Quality dashboard KPIs (CONQ, DFQ performance, Top issues performance, etc.)
• Driving results from the improvement process and its deployment (Quality Action Plans)

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree in Quality Management or related field
• Ability to navigate a complex matrix organisation and manage multiple interfaces
• Strong communication, negotiation, teamwork, and collaboration skills with an international mindset
• Knowledge of management systems and internal quality auditing
• Proven prior experience coordinating problem‑solving for quality and safety issues

Things you’ll enjoy

Join us on a life‑long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long‑term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our inclusive and flexible working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award‑winning learning
• Progress towards leadership or specialised roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Important to note

As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Location: Toronto, ON, CA

Company: Alstom