Quality Assurance Supervisor

DHL Supply Chain; Brantford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company in Ontario seeks a Quality Assurance professional to support quality assurance activities. Responsibilities include monitoring regulatory compliance, supporting audits, and assisting in quality training initiatives. The ideal candidate will have a Bachelor’s degree or relevant experience in a regulated environment, along with strong analytical and communication skills. This role offers the opportunity to contribute to continuous improvement within the quality system and ensure adherence to industry standards.

Qualifications

• Bachelor’s degree or 1-3 years relevant work experience required.
• Graduate’s degree preferred.
• Quality control certification preferred.

Responsibilities

• Support planning and coordination of quality assurance activities.
• Responsible for monitoring compliance with regulatory and customer requirements.
• Assist in analyzing information for compliance.

Skills

Quality assurance

Regulatory compliance

Analytical skills

Communication

Training and development

Education

Bachelor’s degree in a related field

Graduate’s degree in a related field

Certification related to quality control

Job description

Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you.

Job Description

Support the planning and coordination of all aspects of quality assurance activities at the site level. Responsible for requests for quality support from the site and communicate policies and procedures. Act as a quality assurance customer contact for the site.

• Responsible for the audit process to monitor the quality system and compliance with regulatory and customer requirements.
• Support ISO registration – as applicable – and other compliance activities.
• Assist management in analyzing information and product specifications to determine compliance with regulations of agencies including but not limited to: FDA, DEA, Ministry of Health – Canada, and other product regulatory requirements.
• Support the maintenance and continuous improvement of the overall quality system.
• Provide support on key regulatory, customer and 3rd party audits.
• Responsible for the hiring, training and development of associates.
• Track quality assurance metrics for the organization.
• Act as a customer contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents, and regulations.

Required Education And Experience

• Bachelor’s degree in a related field or 1-3 years relevant work experience, required.
• Graduate’s degree in a related field, preferred.
• Certification related to quality control (RAC, Six-Sigma, etc.), preferred.
• 1 to 3 years of relevant experience in a regulated environment such as FDA – USA, Health Canada, etc., required.
• 1 to 3 years of management and supervisory experience (preferably supervising/managing a quality system in a complex/matrix organization), preferred.

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.