Public Service Client Support Specialist

Government of British Columbia; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A provincial government entity is seeking a Client Service Worker responsible for providing administrative and client service support in income and disability assistance. Candidates should have a secondary school education and experience in delivering high-quality client service. The role involves responding to inquiries both in person and virtually. This full-time position is based on-site in Surrey, BC, and offers a diverse work environment.

Benefits

Comprehensive benefits including a pension plan

Opportunities for career learning and development

Supportive work environment

Qualifications

• Experience delivering client service in a high-volume environment.
• Experience providing services to clients with poverty issues or mental health problems.
• Familiarity with various computer applications.

Responsibilities

• Respond to public inquiries relating to income and disability services.
• Provide administrative support to the work unit.
• Deliver in-person and virtual services to clients across the province.

Skills

Client service

Experience with virtual technologies

Resilience

Empathy

Conflict management

Education

Secondary school graduation or equivalent

Tools

MS Word

MS Outlook

MS Excel

Job description

A provincial government entity is seeking a Client Service Worker responsible for providing administrative and client service support in income and disability assistance. Candidates should have a secondary school education and experience in delivering high-quality client service. The role involves responding to inquiries both in person and virtually. This full-time position is based on-site in Surrey, BC, and offers a diverse work environment.